Roles & Responsibilities :
Requirement Gathering & Analysis:
Collaborate with stakeholders to understand business requirements.
Document functional and non-functional requirements related to DuckCreek systems.
System Configuration:
Configure DuckCreek modules, including policy, billing, and claims, to meet business needs.
Support the implementation of DuckCreek templates and tools.
Solution Design:
Translate business requirements into detailed functional specifications.
Assist in creating user stories and use cases for development.
Testing & Quality Assurance:
Work closely with QA teams to validate the configuration and customizations.
Perform User Acceptance Testing (UAT) and troubleshoot issues.
Stakeholder Communication:
Act as a liaison between technical teams and business stakeholders.
Present updates, solution designs, and post-implementation feedback.
Optimization & Support:
Identify areas for process improvement within DuckCreek modules.
Provide ongoing support and enhancements for existing implementations.
Technical Skills:
Proficiency in DuckCreek Author, Policy Admin System (PAS), or other DuckCreek tools.
Knowledge of XML, JSON, and other configuration formats.
Experience with rating engines and integration points.
Business Skills:
Strong understanding of insurance workflows (policy, billing, claims).
Expertise in Agile/Scrum methodologies.
Requirement Gathering & Analysis:
Collaborate with stakeholders to understand business requirements.
Document functional and non-functional requirements related to DuckCreek systems.
System Configuration:
Configure DuckCreek modules, including policy, billing, and claims, to meet business needs.
Support the implementation of DuckCreek templates and tools.
Solution Design:
Translate business requirements into detailed functional specifications.
Assist in creating user stories and use cases for development.
Testing & Quality Assurance:
Work closely with QA teams to validate the configuration and customizations.
Perform User Acceptance Testing (UAT) and troubleshoot issues.
Stakeholder Communication:
Act as a liaison between technical teams and business stakeholders.
Present updates, solution designs, and post-implementation feedback.
Optimization & Support:
Identify areas for process improvement within DuckCreek modules.
Provide ongoing support and enhancements for existing implementations.
Technical Skills:
Proficiency in DuckCreek Author, Policy Admin System (PAS), or other DuckCreek tools.
Knowledge of XML, JSON, and other configuration formats.
Experience with rating engines and integration points.
Business Skills:
Strong understanding of insurance workflows (policy, billing, claims).
Expertise in Agile/Scrum methodologies.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
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