Support Coordinator (DDD of NJ)

• Coordinate services and supports for adults with developmental and/or intellectual disabilities.
  
  
• Work with individuals, families, service providers, and community resources.
  
  
• Assist individuals in identifying their needs, goals, preferences, and desired outcomes.
  
  
• Help individuals access appropriate community and support services.
  
  

• Assist with the development, implementation, and monitoring of Individualized Service Plans (ISPs).
  
  
• Maintain accurate and timely documentation.
  
  
• Record contacts, meetings, services, and follow-up activities.
  
  
• Ensure documentation is complete and meets DDD requirements.
  
  

• Communicate with individuals, families, and service providers.
  
  
• Follow up on services, appointments, referrals, and concerns.
  
  
• Monitor whether services are being provided as outlined in the ISP.
  
  
• Identify service gaps and assist with finding appropriate solutions.
  
  

• Monitor individual progress toward goals.
  
  
• Advocate for the individual's needs, choices, and preferences.
  
  
• Assist with resolving concerns related to services and supports.
  
  
• Maintain regular communication with individuals and their support teams.
  
  

• Follow DDD policies, procedures, and requirements.
  
  
• Maintain confidentiality and comply with HIPAA and privacy regulations.
  
  
• Keep records organized and audit-ready.
  
  
• Complete required reports and documentation on time.
  
  

• Bachelor's degree in Human Services, Social Work, Psychology, Sociology, or a related field preferred.
  
  
• Experience in social services, case management, care coordination, or a related field preferred.
  
  
• Experience working with adults with developmental and/or intellectual disabilities preferred.
  
  
• Knowledge of DDD services and community resources is a plus.
  
  
• Strong organizational and time-management skills.
  
  
• Excellent written and verbal communication skills.
  
  
• Ability to manage multiple responsibilities and deadlines.
  
  
• Proficiency with Microsoft Office and database systems.
  
  
• Ability to work independently and as part of a team.
  
  
• Ability to maintain confidentiality and follow HIPAA requirements.
  
  

• Experience working directly with adults with DD/ID.
  
  
• Hours worked per day and days worked per week.
  
  
• Total length of employment or service.
  
  
• The organization's mission and connection to DD/ID services.
  
  
• Responsibilities and services provided to individuals with DD/ID.