Assistant Office Manager - State Farm Agent Team Member
Springfield - PA
Assistant Office Manager - State Farm Agent Team Member
Full Time • Springfield - PA
Benefits:
- Bonus based on performance
- Competitive salary
- Health insurance
- Paid time off
- Training & development
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents are independent contractors that market State Farm Insurance and financial services products.
Location: Full-Time, Springfield, PA
Job Overview
Job Overview
We are looking for a reliable and customer-focused Lead Administrative Assistant to anchor our fast-paced insurance office. You will greet policyholders, manage daily office workflows, order supplies, and coordinate schedules while guiding other support staff to deliver the standard of a good neighbor.
Key Responsibilities
- Greet visitors, answer incoming calls, and route customer inquiries with a warm, professional demeanor
- Process routine policy changes, service requests, and billing inquiries
- Maintain client files, records, and confidential customer information securely
- Manage office calendars, appointments, and meeting preparations for the agent and sales team
- Handle daily office logistics, including mail sorting, inventory tracking, and ordering supplies
- Supervise, train, and support junior or part-time administrative staff
Qualifications
- High school diploma required; college background or administrative certification preferred
- 3+ years of proven office administration, reception, or customer service experience (insurance industry experience is a strong plus)
- Proficient with computers, MS Office, and digital filing systems
- Exceptional communication, listening, and interpersonal skills
- Property & Casualty (P&C) insurance license or willingness to obtain one quickly (preferred for career growth)
Submit your resume for consideration. Upon receipt and review will contact you to discuss further.
Compensation: $40,000.00 - $55,000.00 per year
My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Springfield, PA and help customers with their insurance and financial services needs, including:
- Auto insurance
- Home insurance
- Life insurance
- Retirement planning
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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Make a difference in your community every day
Gain confidence and grow your career
Earn benefits and rewards that are second to none