Receptionist - State Farm Agent Team Member
Metairie - LA
Receptionist - State Farm Agent Team Member
Part Time • Metairie - LA
Benefits:
- Bonus based on performance
- Company parties
- Competitive salary
- Flexible schedule
- Opportunity for advancement
- Paid time off
- Vision insurance
About the Role / Sobre el puesto
Sondra Gayle State Farm is seeking a friendly, organized bilingual receptionist to join our team. You will be the first point of contact for our customers—answering phones, welcoming visitors, and supporting day-to-day office operations in English and Spanish.
En Sondra Gayle State Farm buscamos un(a) recepcionista bilingüe amable y organizado(a). Serás el primer contacto para nuestros clientes—contestando llamadas, recibiendo visitas y ayudando con las tareas diarias de oficina en inglés y español.
Responsibilities / Responsabilidades
- Answer incoming calls and greet customers/visitors professionally
- Contestar llamadas y dar la bienvenida a clientes/visitantes de manera profesional
- Schedule appointments and assist with calendar coordination
- Programar citas y apoyar con la coordinación del calendario
- Maintain the front desk area and keep information organized
- Mantener el área de recepción organizada
- Provide basic customer support and route requests to the correct team member
- Brindar apoyo básico al cliente y canalizar solicitudes al equipo correspondiente
- Handle routine administrative tasks (data entry, filing, scanning, emails)
- Realizar tareas administrativas rutinarias (captura de datos, archivo, escaneo, correos)
Requirements / Requisitos
-
Fluent bilingual: English and Spanish (spoken and written)
- Fluidez bilingüe: inglés y español (hablado y escrito)
- Customer service experience preferred
- Experiencia en servicio al cliente (preferible)
- Strong communication and multitasking skills
- Excelentes habilidades de comunicación y organización
- Comfortable using computers and office tools (email, scheduling, basic systems)
- Conocimientos básicos de computación y herramientas de oficina (correo, sistemas de programación)
- Professional, reliable, and friendly attitude
- Actitud profesional, responsable y amable
Preferred Qualifications / Calificaciones preferidas
- Experience in an insurance, office, or customer-facing environment
- Experiencia en seguros, oficina o atención al cliente
- Ability to handle a busy front desk in a calm, organized way
- Capacidad de manejar una recepción activa con calma y orden
-
Experience with social media marketing/coordination is a plus (Facebook, Instagram, etc.)
- El manejo/experiencia con redes sociales es una ventaja (Facebook, Instagram, etc.)
Compensation: $13.00 - $19.00 per hour
My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Metairie, LA and help customers with their insurance and financial services needs, including:
- Auto insurance
- Home insurance
- Life insurance
- Retirement planning
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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Make a difference in your community every day
Gain confidence and grow your career
Earn benefits and rewards that are second to none