Account Representative - State Farm Agent Team Member Los Angeles - CA

Account Representative - State Farm Agent Team Member

Full Time • Los Angeles - CA
Benefits:
  • Simple IRA
  • Hiring bonus
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
ABOUT OUR AGENCY:
I opened my agency in 2018 and currently lead a team of four. I’ve been with State Farm since 2010, with experience as a Claims Adjuster, Trainer, and in Marketing before becoming an agent. I’m also a second-generation State Farm agent (my dad and brother are both agents as well), so the business has been a big part of my life and career.

Staying connected to our community is important to us. I’m very involved with my children’s school through volunteering and sponsorships, and our agency also supports local block parties and other community events throughout the year.

Our agency offers health benefits, a Simple IRA retirement plan, and a strong commitment to work-life balance. We also invest heavily in coaching, training, and professional development, with opportunities for promotion and continued career growth. We want our team members to have the resources and support they need to keep developing and take on greater responsibilities over time.

Our office has a positive, supportive environment where people can learn and grow. I’m looking for someone who is a strong problem-solver, learns quickly, and genuinely enjoys working with people. If you’re motivated to develop your skills, take on new challenges, and build your career with a team that invests in your growth, we’d love to meet you.

ROLE DESCRIPTION:
As an Account Representative for Tara Casares - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES:
  • Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs. 
  • Establish customer relationships and follow up with customers, as needed. 
  • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Promote successful and long-lasting customer relations.
QUALIFICATIONS:
  • Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
  • Experience in managing customer relationships preferred.
  • Interest in marketing products and services based on customer needs.
  • Communication skills - written, verbal, and listening.
  • Dedicated to customer service.
  • Able to anticipate customer needs.
  • Able to effectively relate to customers.
  • Bilingual Spanish preferred.
Compensation: $55,000.00 - $75,000.00 per year




 

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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