PROPRIOCEPTIVE SOLUTIONS LLC
Operations Administrative Assistant
Full Time • La Jolla, CA
Benefits:
- 401(k)
- Employee discounts
- Free uniforms
- Opportunity for advancement
- Training & development
Operations Administrative Assistant
Location: La Jolla, California
Employment Type: Full-Time
Compensation: Starting at $70,304 annually
Employment Type: Full-Time
Compensation: Starting at $70,304 annually
Important Application Information
Please review the full job description, including the required qualifications, responsibilities, and scheduling expectations, before submitting your application. Applicants should ensure they meet the minimum requirements and can fulfill the responsibilities of the position.
About Proprioceptive Solutions
Proprioceptive Solutions is a Movement Hospital and Human Performance Institute based in La Jolla, California. We specialize in interdisciplinary orthopedic rehabilitation, sports science and performance, and metabolic health. Our approach integrates clinical expertise, performance training, and advanced recovery within a coordinated healthcare environment.
Through interdisciplinary collaboration and personalized care, we support individuals seeking to improve movement, recover from injury, develop physical capacity, and maintain long-term health and performance.
Position Overview
Proprioceptive Solutions is seeking a highly organized, knowledgeable, and professional Operations Administrative Assistant to join our team on a full-time basis.
The Operations team plays an important role in maintaining the daily functionality of our facility, supporting communication across departments, and ensuring a consistent, professional experience for patients, members, and visitors.
This position extends beyond traditional front desk responsibilities. The ideal candidate will bring a strong foundation in healthcare administration, sound professional judgment, and the ability to manage multiple operational priorities with accuracy and efficiency.
We are particularly interested in candidates whose educational background, professional experience, and long-term career interests align with the interdisciplinary nature of our organization and its continued development.
Key Responsibilities
- Welcome patients, members, guests, and visitors while maintaining a professional and attentive front desk environment.
- Manage appointment scheduling, confirmations, rescheduling, and patient check-in/check-out procedures.
- Maintain accurate patient records and administrative documentation using electronic health record and practice management systems.
- Answer incoming calls, respond to inquiries, and coordinate communication with the appropriate departments.
- Support communication and scheduling coordination between clinical, performance, and administrative personnel.
- Assist with patient registration, documentation, record maintenance, and other healthcare administrative responsibilities.
- Provide administrative support for medical billing processes and related inquiries within assigned responsibilities.
- Respond to patient questions and concerns professionally, recognizing when additional departmental or management assistance is necessary.
- Communicate general information about the organization, its services, and available programs accurately and confidently.
- Support membership inquiries, facility tours, and sales-related conversations when assigned.
- Prepare reports, maintain operational records, and complete administrative projects as directed by management.
- Maintain the cleanliness, organization, readiness, and professional appearance of the front desk and surrounding facility areas.
- Follow applicable HIPAA requirements, company policies, confidentiality standards, and facility safety procedures.
- Adapt to changing daily priorities while maintaining accuracy, organization, and effective communication.
Qualifications
Required Qualifications
- Master of Public Health (MPH) degree.
- Previous professional experience in a healthcare, medical office, or related healthcare administrative setting.
- Working knowledge of patient confidentiality, HIPAA requirements, and the appropriate handling of protected health information.
- Strong verbal and written communication skills.
- Excellent organizational skills, attention to detail, and ability to manage competing priorities.
- Proficiency with Microsoft Office and general administrative technology.
- Professional demeanor, sound judgment, and a patient-focused approach.
- Ability to work collaboratively across departments and adapt to changing operational needs.
- Availability to work weekends, including Saturdays and Sundays, as scheduled.
Preferred Qualifications
- Previous experience with medical billing, reimbursement processes, or related administrative functions.
- Proficiency with electronic health record/electronic medical record (EHR/EMR) and practice management systems.
- Familiarity with healthcare compliance, patient registration, scheduling, and clinical administrative workflows.
- Experience supporting patient education, membership inquiries, or consultative sales conversations.
What We're Looking For
We are looking for a dependable, professional, and adaptable individual who approaches their responsibilities with accountability, initiative, and attention to detail.
Successful candidates should be comfortable working in an environment that requires both attentive patient interaction and independent administrative work. They should demonstrate a willingness to develop their knowledge of the organization, communicate effectively with different departments, and take ownership of assigned responsibilities.
We value individuals who are proactive, receptive to feedback, capable of exercising sound judgment, and committed to maintaining high professional standards.
This opportunity is well suited to someone interested in developing a career in healthcare operations within an interdisciplinary organization that brings clinical care, human performance, and recovery together.
Compensation: $70,304.00 per year
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