Repair Service & Billing Coordinator Fort Myers, FL

Repair Service & Billing Coordinator

Full Time • Fort Myers, FL
Benefits:
  • Employee discounts
About the Role:
Banner Pool Service Inc is looking for a motivated and detail-oriented Repair Service & Billing Coordinator to join our team in Fort Myers, FL


Responsibilities:
  • Coordinate and schedule pool repair service calls, technician dispatching, and follow-up appointments
  • Prepare, process, and track customer invoices and billing statements accurately
  • Communicate with customers regarding service status, repair updates, and billing inquiries
  • Maintain detailed service records, work orders, and job documentation
  • Collaborate with field technicians and management to ensure timely job completion
  • Process payments, manage accounts receivable, and follow up on outstanding balances
  • Support daily office operations including data entry, filing, and customer correspondence
Requirements:
  • Proficiency in QuickBooks, or similar platforms required
  • Prior experience in service coordination, billing, or office administration preferred
  • Strong organizational skills with exceptional attention to detail
  • Excellent verbal and written communication skills for customer-facing interactions
  • Ability to multitask and prioritize in a busy, service-driven environment
  • Experience in the pool, home services, or trades industry is a bonus
  • Reliable, professional, and a true team player
About Us:
Banner Pool Service Inc has been a trusted name in pool care and repair throughout the Fort Myers, FL area, delivering top-quality service. Our reputation is built on reliability, expertise, and a genuine commitment to customer satisfaction. We're proud to offer a supportive team environment where employees are valued and have the opportunity to grow with a company that truly cares.
Compensation: $18.00 per hour




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