- Free uniforms
- Health insurance
- Opportunity for advancement
- Training & development
- Competitive salary
- Dental insurance
- Employee discounts
- You meet challenges with kindness, helping customers feel seen, heard, and supported.
- You genuinely care about your community and are dedicated to providing excellent service that makes a positive impact on the people around you.
- You enjoy educating others, helping customers understand coverage, options, and next steps.
- You listen first, then guide, making customers feel understood while confidently providing options.
- You’re motivated by goals and growth, and you know how to turn needs-based conversations into confident customer decisions that truly help customers.
Key Responsibilities:
Service & Sales Support
- Handle service work assigned by the sales team.
- Assist customers with policy changes, billing, payments, cancellations, and documents.
- Prepare certificates of insurance and other policy documents.
- Follow up with customers on outstanding items.
- Track pending applications and underwriting requirements.
- Follow up on missing documents, questionnaires, and other requirements.
- Work with customers and the sales team to get policies issued.
- Maintain Excel production and sales trackers.
- Track office production, goals, and customer reviews.
- Prepare daily, weekly, and monthly reports.
- Handle general office and administrative tasks.
- Maintain office/kitchen supplies.
- Create content for office social media.
- Research local events and sponsorship opportunities. (Could incentives content and # of events scheduled?)
- Coordinate office participation in community events.
- Help grow the office's presence in the local community.
- Strong interpersonal and communication skills.
- Positive attitude with the ability to work both independently and collaboratively.
- Organizational and time-management abilities.
- Previous experience in customer engagement, marketing, or outreach preferred.
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Must either have or be able to obtain a property and casualty insurance license and a life and health insurance license
We're Hiring!
We are a very busy office and are looking for our next great team member. If you want to work in an environment that is fun, challenging, and rewarding, then Steve Little - State Farm Agent may be the right fit for you! If you're willing to work hard and you expect to get results from yourself and those around you, we want to meet you and talk about the opportunity we have for you. If you are self-motivated, possess an entrepreneurial spirit and have a desire to win and achieve results, please consider joining our team. If you believe in having fun in a stable working environment and have a willingness to learn, we should meet to discuss our career opportunity.
About Our Agency
- We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Business Insurance, Health Insurance, and Renters Insurance.
- Our office is located in West LA (90064).
- Our agency has received awards including: Chairman's Circle, Ambassador Travel, Legion of Honor, Million Dollar Round Table, and Senior Vice President's Club
- Additional languages spoken: Spanish
Apply now and let us put you on the path to success.
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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