Who we are

CareerPlug's mission is to help franchises build winning teams, and we do that by helping them fill the gap in their playbook with a systematic approach to hiring and retention. Our innovative recruiting and HR software serves over 60,000 growing companies.

We believe that people are the heart of our business and are committed to building one of the best places to work – anywhere. To us, that means putting care and purpose into our hiring process, providing meaningful development and training opportunities for our team members, and living our core values every day.

CareerPlug is proud to be an equal opportunity employer committed to fostering a diverse team. Our executive team takes responsibility for creating a safe and welcoming environment built on inclusion and respect for all.

What are we looking for?

CareerPlug grows through partners. We sign franchise brands, associations and other networks, and their locations and members choose CareerPlug for hiring and retention. As a Franchisor Business Consultant (internally, we call this role Partner Growth Manager), you are the main point of contact for a book of these partnerships. Your job is to turn each partnership into paid locations — and keep them.

You'll pick up new partners from our Sales team, lead their launch and training, and then build and run the plan that grows paid adoption across their network. You'll earn the trust of the brand's leadership and field team, win over their most influential franchisees, and use account data to show partners where hiring is working and where it can get better.

Core Responsibilities:

Own a book of franchise and association partners and grow paid adoption and paid locations against a quarterly quota
Build and run a strategic adoption plan for each partner, adjusted from account-level data
Lead new partner launches: kickoff calls, job template workshops, home-office trainings and network launch sessions
Hold regular partner meetings and ROI reviews with brand leaders (often VP of Operations or HR Director) and field teams
Build relationships with influential franchisees and members so they champion CareerPlug within their brand
Create and deliver webinars, promotions and educational content that drive adoption
Monitor partner health, renewal dates and churn risk, and keep partners informed on open issues
Represent CareerPlug at partner conferences and events, including speaking when the opportunity comes up
Keep partner records up to date in HubSpot

Travel:

Travel to partner conferences is a key part of this role, not an occasional extra. Expect to travel at least 40–50 days a year, mostly to franchise and association conferences where you'll meet partners, connect with franchisees, and sometimes present.

Some conferences run over weekends. When they do, you'll get flex days to make up the time. If regular travel, including some weekends, doesn't fit your life right now, this role may not be the right fit.

Successful candidates will possess the following skills and qualifications:
You know how franchise systems work, and you're energized by influencing people you don't manage and can't simply sell to. You build trust quickly, follow through relentlessly, and hold yourself accountable to a number. You're comfortable in front of a room — on Zoom or on a conference stage — and you can turn a spreadsheet of account data into a story that gets a partner to act.

Your Experience:

Required: Experience working with franchise brands and franchisors, and knowledge of the franchise industry — or experience with associations, dealer/licensee networks, or cooperatives/buying groups
Required: Experience growing adoption or revenue through others: driving a product or service across a network you don't directly sell to
Required: Comfortable presenting and training groups, virtually and in person
Required: Experience owning measurable goals (quota, adoption, retention, or similar)

Preferred: Franchise Business Consultant/Coach (FBC) experience at a franchisor
Preferred: Experience implementing an ATS or other software across a franchise network
Preferred: Experience with Home & Commercial Services franchise brands
Preferred: Client or partner success, account management, or partner growth experience at a software company
Preferred: Experience and knowledge of recruiting or HR
Preferred: Experience with HubSpot or a similar CRM

Benefits:

Work from home (we're fully remote)
Employer-paid health insurance
Dental & Vision Insurance
401(k) Company Match
Pet Insurance
Employer-paid Life Insurance
Employer-paid Long-Term Disability Insurance
Unlimited PTO (with minimums!)
One-week paid PTO (pre-start date)
Donation Matching
Home Office Stipend

Compensation: This position pays a base salary of $90,000 plus an additional on-target bonus, paid quarterly, for a total on-target compensation of $120,400.

CareerPlug believes in equitable and transparent compensation practices. All our employees have access to what every role pays at the company. We post compensation on all our job postings. In order to ensure equity and fairness for candidates and current employees, we always lead at our best and don't negotiate offers. Read more about our compensation philosophy here.

A note about AI in our hiring process: We believe AI should enhance your thinking, not replace it. Please review our CareerPlug Hiring + AI Guidelines to learn how we use AI in hiring and what we expect from candidates throughout the process.

Remote-first: We're fully remote in the U.S. This role includes regular conference travel (see Travel above), plus occasional travel to company/team events and at least one optional in-person company event annually. This role may be filled by any U.S.-based candidate. This is a remote position.

CareerPlug is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. CareerPlug is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities.

To request a reasonable accommodation, applicants should communicate a request when contacted for an interview. All requests should be sent to accommodations@careerplug.com.

Compensation: $90,000.00 - $120,400.00 per year

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information, (including family medical history), political affiliation, military service, or any other characteristic protected by law.

To request a reasonable accommodation, applicants should communicate a request when contacted for an interview. All requests should be sent to accommodations@careerplug.com.

Who We Are

CareerPlug’s purpose is to empower people to reach their potential. We do that in part by making it easier for our clients to hire and develop the right people. Our proven process allows us to work with over 60,000+ growing small businesses. Our hiring software is designed with user experience in mind: from candidates to hiring managers to business leaders.

Core Values

Be Kind

We care deeply about one another, our clients, and the world around us.

Speak Up, Step Up

We have a voice and we use it to make an impact.

Keep Growing

We embody the growth mindset.

Work Together, Win Together

We team up to achieve goals and celebrate accomplishments.

Remote First

CareerPlug is 100% remote for any US-based employee! We know the heart of our business is wherever our employees work — from our space in Austin to a home office on Lake Michigan, to an outfitted van exploring the American West (true story!).

Of course, we also crave face-to-face connection! We offer employees the opportunity to gather in-person a few times per year, with full travel expenses paid. Check out the highlight video from our CareerPlug Summit in Boulder, Colorado in July 2024.

Read our full Remote First Vision

Our Beliefs

“My humanity is bound up in yours, for we can only be human together.”

—Desmond Tutu

CareerPlug is proud to be an equal opportunity employer committed to fostering a diverse team. Our leadership takes responsibility for creating a safe and welcoming environment built on inclusion and respect for all.

Read our full DEI Statement

(if you already have a resume on Indeed)

Or apply here.

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