Account Representative - State Farm Agent Team Member MONTOURSVILLE - PA

Account Representative - State Farm Agent Team Member

Full Time • MONTOURSVILLE - PA
Benefits:
  • Paid time off
  • Training & development
  • 401(k) matching
  • Bonus based on performance
  • Health insurance
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents are independent contractors that market State Farm Insurance and financial services products. 

ROLE DESCRIPTION:
As Account Representative for CHAD JACOBSON - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES:

  • Proactively generate new business through outbound calls, prospecting, referrals, networking, and follow-up with potential customers.

  • Identify sales opportunities, develop leads, schedule appointments, and consistently work toward individual and agency sales goals.

  • Build and maintain a strong sales pipeline by following up with prospects, overcoming objections, and converting opportunities into new customers.

  • Conduct needs-based conversations to identify customer priorities and recommend appropriate insurance products and services.

  • Present insurance quotes, explain coverage options, and confidently guide customers through the sales process to close new business.

  • Identify opportunities to cross-sell additional products, including Auto, Home, Life, and Health insurance, to strengthen customer relationships and increase agency growth.

  • Develop referral opportunities through existing customers, community relationships, and local business connections.

  • Maintain consistent communication with prospects and customers to build trust, generate repeat business, and uncover additional sales opportunities.

  • Track sales activities, follow-up efforts, and production results while maintaining accurate customer records.

  • Collaborate with agency leadership and team members to implement sales strategies, improve conversion rates, and achieve agency growth objectives.

  • Provide professional, prompt, and knowledgeable customer service while maintaining a primary focus on new business development.

QUALIFICATIONS:

  • Previous sales experience preferred, including outside sales, inside sales, business development, retail sales, or other performance-driven positions.

  • Self-motivated, competitive, and goal-oriented with a strong desire to succeed in a sales-focused environment.

  • Comfortable making outbound calls, initiating conversations, prospecting, and asking for the sale.

  • Ability to build relationships, identify customer needs, and confidently present solutions.

  • Strong communication, negotiation, and closing skills.

  • Ability to manage multiple prospects, prioritize follow-ups, and maintain an organized sales pipeline.

  • Results-driven mindset with the ability to work independently and contribute to team production goals.

  • Willingness to learn, accept coaching, and continuously improve sales techniques and product knowledge.

  • Positive attitude, strong work ethic, and commitment to delivering an excellent customer experience.

  • Property & Casualty insurance license required or ability to obtain prior to performing licensed activities.

  • Life & Health licensing preferred or willingness to obtain.

WHAT WE'RE LOOKING FOR:

We are looking for a motivated, outgoing, and results-driven individual who enjoys building relationships and creating new business opportunities. This is not a traditional customer service position. Our Account Representatives are responsible for actively growing the agency through prospecting, follow-up, and new customer acquisition.

The ideal candidate is someone who takes initiative, enjoys working toward measurable goals, and is comfortable having sales conversations. We provide the tools, training, and support to help you succeed, but we are looking for someone who brings the drive and determination to build their own success.

Compensation: $50,000.00 - $75,000.00 per year




 

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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