Customer Service Representative - State Farm Agent Team Member
Peru
Customer Service Representative - State Farm Agent Team Member
Full Time • Peru
Responsive recruiter
Replies within 24 hours
Benefits:
- License reimbursement
- 401(k)
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Opportunity for advancement
- Paid time off
- Training & development
ABOUT OUR AGENCY:
I opened my agency in 2020 and currently lead a team of three. As someone who was born and raised in the community we serve, I knew I wanted the independence that comes with agency ownership while building a career centered around helping the people in my hometown. I earned my Bachelor of Science from Illinois State University, and outside of work, I’m a proud mom to a son and three dogs.
Being involved in our community is a big part of who we are as an agency. We regularly participate in local events and love getting out of the office to connect with the people and organizations around us. If there’s something happening in the community, there’s a good chance you’ll find our team there!
Our agency offers paid time off, a 401(k), monthly bonus opportunities, licensing reimbursement, and a strong focus on work-life balance. We’re also a dog-friendly office, making our environment feel a little more like home.
I’m looking for someone who is self-motivated, high-energy, and comfortable managing multiple priorities. Our ideal team member is ready to take initiative, contribute to a growing team, and build strong relationships with the customers and community we serve. If you’re looking for an upbeat environment where you can grow your career and make an impact close to home, we’d love to meet you.
I opened my agency in 2020 and currently lead a team of three. As someone who was born and raised in the community we serve, I knew I wanted the independence that comes with agency ownership while building a career centered around helping the people in my hometown. I earned my Bachelor of Science from Illinois State University, and outside of work, I’m a proud mom to a son and three dogs.
Being involved in our community is a big part of who we are as an agency. We regularly participate in local events and love getting out of the office to connect with the people and organizations around us. If there’s something happening in the community, there’s a good chance you’ll find our team there!
Our agency offers paid time off, a 401(k), monthly bonus opportunities, licensing reimbursement, and a strong focus on work-life balance. We’re also a dog-friendly office, making our environment feel a little more like home.
I’m looking for someone who is self-motivated, high-energy, and comfortable managing multiple priorities. Our ideal team member is ready to take initiative, contribute to a growing team, and build strong relationships with the customers and community we serve. If you’re looking for an upbeat environment where you can grow your career and make an impact close to home, we’d love to meet you.
ROLE DESCRIPTION:
As a Customer Service Representative with Jessica Strauch - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance business. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agent team members, and anticipating the needs of the community members you support.
RESPONSIBILITIES:
- Establish customer relationships and follow up with customers, as needed.
- Answer customer inquiries and requests.
- Maintain accurate records of customer interactions.
QUALIFICATIONS:
- Dedicated to customer service.
- Strong communication and interpersonal skills.
- Detail-oriented and able to multitask.
- Previous customer service experience preferred.
Compensation: $60,000.00 - $76,000.00 per year
My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Peru, IL and help customers with their insurance and financial services needs, including:
- Auto insurance
- Home insurance
- Life insurance
- Retirement planning
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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Make a difference in your community every day
Gain confidence and grow your career
Earn benefits and rewards that are second to none