Customer Service Representative - State Farm Agent Team Member
Carrollton - TX
Customer Service Representative - State Farm Agent Team Member
Full Time • Carrollton - TX
Responsive recruiter
Benefits:
- License reimbursement
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- 401(k)
- Bonus based on performance
- Competitive salary
- Flexible schedule
ABOUT OUR AGENCY:
I opened my agency in 2017 and currently lead a team of nine. State Farm has deep roots in my family - I’m a third-generation agent and completed the State Farm Agent Aspirant program before opening an agency of my own. I’m a graduate of Illinois State University’s College of Business and, outside of work, I’m married with two daughters.
Giving back is important to me and our team. I volunteer with the local animal shelter, support area food banks and food drives, and enjoy finding opportunities for our agency to stay involved in the community we serve.
Our agency offers health benefits, a 401(k), coaching opportunities, hands-on professional development, and a strong commitment to work-life balance. We believe in investing in our people and giving team members the support, training, and experience they need to continue growing professionally.
Our office has a fun, positive atmosphere where we work hard and make a point to celebrate along the way. Birthdays and work anniversaries are recognized, team-building activities keep us connected, and there’s almost always a fun promotion or incentive happening in the office.
When it comes to hiring, attitude and effort matter most. I’m looking for someone who brings a great attitude, is willing to put in the work, and wants to learn and contribute to the team. If you’re ready to grow in a supportive environment where hard work is noticed and successes are celebrated, we’d love to meet you.
I opened my agency in 2017 and currently lead a team of nine. State Farm has deep roots in my family - I’m a third-generation agent and completed the State Farm Agent Aspirant program before opening an agency of my own. I’m a graduate of Illinois State University’s College of Business and, outside of work, I’m married with two daughters.
Giving back is important to me and our team. I volunteer with the local animal shelter, support area food banks and food drives, and enjoy finding opportunities for our agency to stay involved in the community we serve.
Our agency offers health benefits, a 401(k), coaching opportunities, hands-on professional development, and a strong commitment to work-life balance. We believe in investing in our people and giving team members the support, training, and experience they need to continue growing professionally.
Our office has a fun, positive atmosphere where we work hard and make a point to celebrate along the way. Birthdays and work anniversaries are recognized, team-building activities keep us connected, and there’s almost always a fun promotion or incentive happening in the office.
When it comes to hiring, attitude and effort matter most. I’m looking for someone who brings a great attitude, is willing to put in the work, and wants to learn and contribute to the team. If you’re ready to grow in a supportive environment where hard work is noticed and successes are celebrated, we’d love to meet you.
ROLE DESCRIPTION:
As a Customer Service Representative with Nick Fincham - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance business. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agent team members, and anticipating the needs of the community members you support.
RESPONSIBILITIES:
- Establish customer relationships and follow up with customers, as needed.
- Answer customer inquiries and requests.
- Maintain accurate records of customer interactions.
QUALIFICATIONS:
- Dedicated to customer service.
- Strong communication and interpersonal skills.
- Detail-oriented and able to multitask.
- Previous customer service experience preferred.
Compensation: $45,000.00 - $65,000.00 per year
My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Lewisville, TX and help customers with their insurance and financial services needs, including:
- Auto insurance
- Home insurance
- Life insurance
- Retirement planning
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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Make a difference in your community every day
Gain confidence and grow your career
Earn benefits and rewards that are second to none