Account Representative - State Farm Agent Team Member
Knoxville
Account Representative - State Farm Agent Team Member
Full Time • Knoxville
Responsive recruiter
Benefits:
- License reimbursement
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Opportunity for advancement
- Paid time off
- Training & development
ABOUT OUR AGENCY:
I opened my agency in 2026 after gaining firsthand experience as a State Farm team member. That experience gave me a strong foundation in the business and helped shape the type of agency and team culture I wanted to build. Outside of work, I’m married with two kids and enjoy staying active, especially playing pickleball.
Supporting our local community is important to us. Our agency looks for opportunities to give back and stays involved with organizations and initiatives such as Red Net.
Our agency offers paid time off, licensing reimbursement, team lunches, one-on-one coaching, strong performance-based bonus opportunities, and a commitment to work-life balance. As a newer agency, we’re focused on developing our people and creating opportunities for team members to grow alongside the business.
Our culture is positive, energetic, and growth-oriented. I’m looking for someone who is outgoing, optimistic, and coachable, with the grit to work through challenges and the integrity to always do what’s right for our customers and team. If you’re excited about learning, developing your skills, and helping build something from the ground up, we’d love to meet you.
I opened my agency in 2026 after gaining firsthand experience as a State Farm team member. That experience gave me a strong foundation in the business and helped shape the type of agency and team culture I wanted to build. Outside of work, I’m married with two kids and enjoy staying active, especially playing pickleball.
Supporting our local community is important to us. Our agency looks for opportunities to give back and stays involved with organizations and initiatives such as Red Net.
Our agency offers paid time off, licensing reimbursement, team lunches, one-on-one coaching, strong performance-based bonus opportunities, and a commitment to work-life balance. As a newer agency, we’re focused on developing our people and creating opportunities for team members to grow alongside the business.
Our culture is positive, energetic, and growth-oriented. I’m looking for someone who is outgoing, optimistic, and coachable, with the grit to work through challenges and the integrity to always do what’s right for our customers and team. If you’re excited about learning, developing your skills, and helping build something from the ground up, we’d love to meet you.
ROLE DESCRIPTION:
As an Account Representative for Amber Garrity - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.
RESPONSIBILITIES:
- Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
- Establish customer relationships and follow up with customers, as needed.
- Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
- Promote successful and long-lasting customer relations.
QUALIFICATIONS:
- Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
- Experience in managing customer relationships preferred.
- Interest in marketing products and services based on customer needs.
- Communication skills - written, verbal, and listening.
- Dedicated to customer service.
- Able to anticipate customer needs.
- Able to effectively relate to customers.
Compensation: $50,000.00 - $70,000.00 per year
My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Knoxville, TN and help customers with their insurance and financial services needs, including:
- Auto insurance
- Home insurance
- Life insurance
- Retirement planning
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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Make a difference in your community every day
Gain confidence and grow your career
Earn benefits and rewards that are second to none