Laredo BSL Inc
Future Opening: US Broker Operations Supervisor - American Customs Agency
Full time • Laredo
US Broker Operations Supervisor
Company: Laredo BSL Inc.
Location: 12130 Sara Rd - Killam Industrial Park
Reports to: USCB Coordinator
Staff in charge: Assigned US Broker executives.
Job Objective
Supervise and coordinate the import and export operations of the U.S. customs agency, ensuring the correct document integration, compliance with regulatory requirements, the prevention of errors and the timely follow-up of each operation until its release and administrative closure.
Main responsibilities
- Monitor the executive team, assign workloads, set priorities, and track the fulfillment of activities.
- Review critical transaction documentation and data prior to transmission, including commercial invoices, packing lists, HTSUS classification, value, origin, and applicable requirements.
- Monitor Customs Entries, Cargo Release, pre-file entries, In-Bonds, T&E and ISF, as appropriate to each operation.
- Follow up on acceptances, rejections, inspections, retentions, releases and incidents, ensuring their timely attention.
- Verify compliance with CBP, FDA, USDA and USMCA tariff preferences, when applicable.
- Coordinate with customers, carriers and internal teams to obtain documents, correct errors and resolve incidents.
- Ensure that the files are complete, updated and duly supported, as well as supervise the documentary and administrative closure.
- Validate charge supports and ensure the timely channeling of operations concluded to invoicing.
- Evaluate operational performance, identify recurring errors, and implement corrective and continuous improvement actions.
Job Requirements
- Experience in U.S. Customs Brokerage, foreign trade or customs clearance in the United States.
- Experience in supervision, team coordination or operations control.
- Knowledge of CBP, Customs Entries, Cargo Release, In-Bonds, T&E and ISF processes.
- Knowledge of customs documentation, HTSUS classification, USMCA, and FDA and USDA requirements.
- Professional English and Spanish.
- Management of Microsoft Office, Outlook and customs management systems.
- Ability to manage multiple operations and resolve operational incidents.
Competencies
- Leadership and supervision of personnel.
- Organization and prioritization of activities.
- Attention to detail and documentary analysis.
- Effective communication and customer service.
- Decision making and problem solving.
- Monitoring, accountability and results orientation.
- Focus on regulatory compliance and continuous improvement.
Benefits and benefits
- 401(k) retirement plan, with employer matching after one year of seniority.
- Paid vacations.
- Paid Holidays
- Paid Rest Days (40 PTO Hours)
- Ongoing training and professional development opportunities.
- Safe, organized and professional work environment
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