Our Georgetown clients expect the best, and that starts at the front door. We are looking for a
friendly, polished person who treats every client like a VIP, while keeping our store, our team
and our jewelry safe.
This role blends client service with real security work. If you enjoy people and carry yourself
with confidence, we would like to meet you.
Security Duties
• Stand post at the entrance and keep a visible security presence to prevent theft
• Control who enters the boutique, including buzz in or appointment only entry when
required
• Watch the sales floor, display cases and security cameras for suspicious behavior
• Observe and report. Do not chase, touch or physically detain anyone
• Ask people who are disruptive, threatening or not following store rules to leave, and
escort them out of the boutique when needed
• Call 911 or the Metropolitan Police Department right away when a situation calls for it
• Walk staff to their cars, rideshare pickup or the nearest bus stop at closing when asked
• Escort staff and jewelry during opening, closing, deliveries and transfers
• Respond to emergencies such as alarms, fire, medical issues and evacuations, and follow
the store emergency plan
• Check doors, locks and windows and report any damage or safety hazards
• Keep a daily activity log and write clear, accurate incident reports
• Follow all post orders, store policies and DC security regulations
Client Service Duties
• Welcome every client at the door with warmth and confidence
• Hold the door, offer a drink, and let the sales team know a client has arrived
• Respect client privacy, including well known and appointment only clients
• Handle difficult moments calmly and politely, without confrontation
Who You Are
• Friendly, upbeat and easy to talk to
• Clear, confident speaker who is comfortable with high end clients

• Neat in appearance and professional in manner
• Calm under pressure and quick to notice when something is off
• Reliable, on time and a good teammate
Requirements
• Active DC Security Officer (SO) license issued through DLCP and MPD SOMB, or able
to obtain one before your start date
• Carry your DC license on every shift
• 18 years or older
• Able to pass a background check, drug screening and physical exam as required for DC
licensing
• Completion of all DC required training, including 16 hours of on the job training within
your first 90 days and 8 hours of yearly training
• At least 1 year of experience in luxury retail, hospitality, concierge or security
• Available weekends, holidays and evenings
Nice to Have
• Past work on M Street or Wisconsin Avenue in Georgetown, at CityCenterDC or at a five
star hotel
• CPR or First Aid certification
• Speaks Spanish, French or Amharic
Physical Requirements
• Stand and walk for a full shift of up to 8 hours
• Stay alert and observant for long periods
• Lift up to 25 pounds
Dress Code
Dark tailored suit, dress shirt and polished dress shoes. Tie per store standards..
BMC23 Security  is an equal opportunity employer. In line with the DC Fair Criminal Record Screening
Amendment Act, we do not ask about criminal history until after a conditional offer of employment.