Business Analyst - OCYF - Hybrid
PA- Shivani
Business Analyst - OCYF - Hybrid
Full Time • PA- Shivani
Replies within 24 hours
About the Role:
SR International Inc. is seeking a driven and detail-oriented Business Analyst to support the Office of Children, Youth and Families in Harrisburg, PA. This is an exciting opportunity to make a meaningful impact by helping shape systems and processes that directly affect the well-being of children and families across Pennsylvania. If you're passionate about public service and thrive in a dynamic government environment, we want to hear from you!
Responsibilities:
- Gather, analyze, and document business and functional requirements for OCYF programs and initiatives
- Collaborate with stakeholders, program staff, and IT teams to align business needs with technical solutions
- Develop process flow diagrams, use cases, and business process models to support project documentation
- Conduct gap analyses and recommend improvements to existing systems and workflows
- Support testing efforts including UAT planning, execution, and defect tracking
- Prepare reports, presentations, and status updates for project leadership and agency stakeholders
- Facilitate meetings, workshops, and requirements-gathering sessions with cross-functional teams
Requirements:
- Bachelor's degree in Business Administration, Information Systems, Public Administration, or related field
- Proven experience as a Business Analyst, preferably in a government or public sector environment
- Strong knowledge of business analysis methodologies, tools, and best practices
- Experience with requirements documentation, process mapping, and stakeholder management
- Familiarity with child welfare, human services, or social services systems is a plus
- Proficiency in Microsoft Office Suite, Visio, and project management tools
- Excellent written and verbal communication skills with the ability to present to diverse audiences
- Strong analytical, problem-solving, and organizational skills with keen attention to detail
About Us:
SR International Inc. is a trusted technology and consulting services firm with a strong track record of delivering innovative solutions to government and commercial clients. Our team is known for its commitment to quality, integrity, and client satisfaction — values that have earned us long-standing partnerships across the public sector. At SR International, employees enjoy a collaborative culture, meaningful work, and opportunities to grow their careers while making a real difference in their communities.
Compensation: $33.00 per hour
About SR International INC.
SR International has been a leading name among the IT consulting companies with offices in US and India. For past 16 years, our industry experience and domain knowledge have enabled us to provide innovative solutions to our customers.
Who We Are
Who We Are
We Are Leading IT Based Solution Providers
Today, the world of business information represents the realization of our collective efforts toward improving the future. Held only by the limits of our imagination, the business world is accelerating at an ever-increasing pace. Imagine a better way of doing business, of implementing the perfect software, of refining practice or business integration. All it takes are benchmark standards in service, support, and technical know-how, which have been our bread and butter.
Our Vision.
Our Vision.
Established in 2002, SR International Inc is one of the fastest growing and reputed provider of Information Technology Services and Solutions in the USA. Since our inception, we have been a trusted IT partner for our clients. We take pride in our highly skilled IT Resources and unique engagement model. We have been consistently delivering on our promises as a high-performance team. Our expertise in Cloud Computing, Mobility, Web Technologies, ERP and CRM are second to none. Our industry-leading flagship product iMathSmart is re-defining math learning experience for school students.
Career At SR International
At SR International, we treat our consultants like family. Our business and our reputation have been built and maintained by quality resources working onboard, so it’s important for us to maintain the quality resource pool.