Social Services Team Lead - Mission- Aligned - Idaho
Boise, ID, 83702
Social Services Team Lead - Mission- Aligned - Idaho
Full Time • Boise, ID, 83702
Responsive recruiter
Benefits:
- 401(k)
- Competitive salary
- Flexible schedule
- Health insurance
- Paid time off
- Profit sharing
- Training & development
Social Services Team Lead | Treasure Valley, Idaho
Location: Boise, Meridian, Nampa, Caldwell & surrounding Treasure Valley- occasionally Twin Falls/ID Falls
Employment: Full-time, 40 hours/week | Field-based / hybrid
Work allocation: ~30 hours direct service + ~10 hours team leadership
Posting range: $28–$32 per hour
The opportunity
EverCare Mobile Health is seeking a proactive, field-focused Social Services Team Lead. Spend approximately 30 hours weekly delivering Community-Based Rehabilitation Services (CBRS) and 10 hours supporting onboarding, coaching, productivity, documentation quality, and facility relationships. This position is built for a high-energy leader who takes ownership of training outcomes and stays connected to the team in person.
Direct field services | approximately 30 hours/week
- Deliver authorized CBRS interventions consistent with individualized plans and applicable payer requirements.
- Help eligible patients build functional, coping, independent living, and community participation skills.
- Coordinate with behavioral health providers and facility partners while remaining within professional scope.
- Document services accurately and promptly and meet established service productivity expectations.
Lead responsibilities | approximately 10 hours/week
- Review weekly productivity, identify gaps, and follow up promptly with field staff.
- Review end-of-day reporting and reconcile discrepancies between scheduled, documented, and billable service hours.
- Complete monthly chart/documentation quality audits; coordinate permissible corrections and escalate compliance concerns.
- Support onboarding and hands-on training, including 30-, 60-, and 90-day check-ins and a documented 90-day assessment.
- Visit team members in facilities, coach in real time, and follow through on development plans.
- Build facility relationships, resolve routine operational barriers, and elevate clinical or personnel matters appropriately.
- Reinforce existing workflows and improve execution without unnecessary administrative process-building.
Required qualifications
- Bachelor’s degree in psychology, social work, counseling, human services, behavioral sciences, or another qualifying helping-sciences field.
- Eligibility to deliver and document CBRS under the applicable Idaho Medicaid/payer requirements (subject to credentialing verification).
- Experience in behavioral health, psychosocial rehabilitation, case management, or related human services.
- Strong communication, mentoring, time management, documentation, and accountability skills.
- Ability to travel among assigned Treasure Valley facilities and satisfy screening and access requirements.
Preferred qualifications
- Prior CBRS experience and knowledge of Medicaid documentation.
- Previous onboarding, field training, mentoring, or lead responsibilities.
- Experience in assisted living, skilled nursing, memory care, or other residential services.
- Experience in leading or managing a team of 5 or more people
What success looks like
New team members feel supported and demonstrate readiness by 90 days; team productivity and documentation are routinely reviewed; issues receive timely follow-through; and facility relationships are strong. You lead by example and spend meaningful time in the field.
About EverCare
EverCare Mobile Health serves individuals in residential, skilled nursing, and long-term care settings through compassionate behavioral health and supportive care. Our values: Help First; Embrace Change; Have Fun, Get Stuff Done; Built on Trust; Positive Impact.
EverCare Mobile Health is an Equal Opportunity Employer.
Compensation: $28.00 - $30.00 per hour
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
By partnering with long-term care facilities, we improve collaboration within the care team, provide more accurate diagnosis, and provide the most up-to-date evidence based mental health treatments.
Through our relationship with each facility, we hope to prolong independence, improve quality of life, and reduce caregiver fatigue in both nursing staff and family members and achieve our overall mission of Restoring Joy To Life.
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