Customer Service Representative - State Farm Agent Team Member
Ann Arbor - MI
Customer Service Representative - State Farm Agent Team Member
Full Time • Ann Arbor - MI
Responsive recruiter
Replies within 24 hours
Benefits:
- Opportunity for advancement
- Paid time off
- Training & development
- 401(k)
- Bonus based on performance
- Competitive salary
- Flexible schedule
Looking for a career in a supportive and engaging environment? Our agency is a place where teamwork and growth go hand in hand. We serve a diverse community, including Spanish and French-speaking clients, and are passionate about providing exceptional service.
Our office is more than just a workplace—we’re a team that enjoys getting together for breakfast or lunch at least once a month. With two agent aspirants on board, we actively support those looking to grow within the company, offering mentorship and career development opportunities.
If you're looking for a team-oriented atmosphere where you can build a future with State Farm, we’d love to connect with you!
ROLE DESCRIPTION:
As a Customer Service Representative with Tom Pelham - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance business. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agent team members, and anticipating the needs of the community members you support.
RESPONSIBILITIES:
- Establish customer relationships and follow up with customers, as needed.
- Answer customer inquiries and requests.
- Maintain accurate records of customer interactions.
QUALIFICATIONS:
- Dedicated to customer service.
- Strong communication and interpersonal skills.
- Detail-oriented and able to multitask.
- Previous customer service experience preferred.
Compensation: $20.00 per hour
Do you want a career and not just a job?
This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. We are an established, growth-oriented agency with a team of highly motivated individuals. Our team works hard to reach our goals together as a team and have fun while we are doing it! If you want to work in an environment that is fun, challenging, and rewarding, then Tom Pelham - State Farm Agent may be the right fit for you! If you want to make an impact, see immediate success, we could be the place for you! If you're willing to work hard and you expect to get results from yourself and those around you, we want to meet you and talk about the opportunity we have for you. If you are self-motivated, possess an entrepreneurial spirit and have a desire to win and achieve results, please consider joining our team. Come work with an energetic, fun team at Tom Pelham - State Farm Agent!
About Our Agency
- We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Business Insurance, College Planning, Health Insurance, and Renters Insurance.
- Our office is located in Ann Arbor.
- Our office is open M-F 9-5.
- I have been a State Farm agent since 2012.
- I am a proud graduate of University of Toledo.
- We currently have 5 team members at our agency.
- We have 55 years of combined insurance experience in our office.
- Our agency has received awards including: Chairman's Circle, Ambassador Travel, Legion of Honor, National Quality Award, and Bronze Tablet
Apply now and let us put you on the path to success.
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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Make a difference in your community every day
Gain confidence and grow your career
Earn benefits and rewards that are second to none