Position summary
Job title: Signage & Installation Assistant (General Production Worker)
Location: AlphaGraphics South Charlotte & Ballantyne (Charlotte, NC)
Department: Large Format & Signage
Employment type: Full-time, hourly (non-exempt)
Schedule: Monday–Friday daytime hours (occasional early, evening or weekend installs)
Pay: $13 – $15 per hour, based on experience

About the role

We're hiring a hands-on, mechanically inclined team member to support our large format and signage department — in the shop and out in the field. You'll finish printed graphics, prep jobs for installation, and work alongside our installer on site surveys and installs.

This is an entry point into the sign trade. No signage experience is required; we'll teach you. Our goal is for this person to grow into installing signs and graphics themselves.

About us: AlphaGraphics South Charlotte & Ballantyne is a full-service print, sign, apparel and marketing business serving businesses, schools and organizations across the Charlotte area. We produce everything from banners and window graphics to wall murals, vehicle graphics and dimensional signage.

Our Core Values:

These four values guide how we work with each other and our clients — and they're what we look for in every new team member.

We Own It. We take responsibility for the outcomes. If something goes wrong, we don't look for someone to blame — we identify the problem, communicate it, and take action to fix it.
We Do It the Right Way. Quality isn't optional. We take pride in our work, sweat the details, protect quality, and never knowingly send something out the door that isn't right.
Find a Way to Get It Done. We are problem solvers. We look for possibilities before limitations and find creative, practical solutions for our clients and our team.
We Win Together. We succeed as a team. We help one another, communicate openly, and do what's best for the company and our clients.

Key responsibilities

Large format finishing (in the shop)

Trim and cut printed graphics, banners and rigid substrates (foam board, coroplast, PVC, aluminum composite) to spec using hand tools, rotary trimmers and our cutting table
Weed cut vinyl lettering and graphics cleanly and accurately
Apply transfer tape / pre-mask to cut vinyl for installation
Laminate and mount prints using our laminator
Hem, grommet and finish banners
Inspect finished work against the job ticket for size, color, quality, and quantity before it leaves the shop
Keep the finishing area, tools and equipment clean, organized, and maintained

Installation prep

Review install job tickets and gather everything the job needs
Package, wrap and protect signs and graphics for transport
Prep and load tools, hardware, ladders and supplies (squeegees, blades, levels, drills, fasteners, cleaning supplies)
Load and unload the vehicle safely; help keep install tools stocked and in working order

Installation & site survey support (in the field)

Assist our installer on installs of window graphics, wall graphics, vinyl lettering, banners, rigid and dimensional signs, and vehicle graphics
Prepare surfaces (cleaning, measuring, marking, leveling) and handle materials on site
Help with site surveys: taking measurements, photos and notes on surface conditions and access
Remove old signage and graphics when needed
Follow safe work practices on ladders, scaffolding and lifts, and keep job sites clean
Represent AlphaGraphics professionally and courteously with customers on site

Learning & growth

Learn installation techniques hands-on, starting with simpler installs and taking on more as skills develop
Learn the materials we use, how they behave, and which jobs they suit
Help in other production areas when the schedule calls for it

What we're looking for:

Required

Mechanically inclined — comfortable with hand tools and basic power tools (drill, driver, level, tape measure, utility knife)
Willingness to learn, take direction, and ask questions
Attention to detail and steady hands for precise cutting, weeding and measuring
Reliable, punctual and dependable — installs depend on the whole crew showing up and doing so on-time.
Able to work as part of a two-person team and independently in the shop
Comfortable working at heights on ladders
High school diploma or equivalent

Not Required, but a Plus

Experience in sign, print, vinyl, graphics, construction, carpentry, automotive or another hands-on trade
Experience with vinyl application, vehicle wraps or a vinyl cutter
Experience operating scissor lifts, boom lifts or scaffolding
Basic computer skills for job tickets and photos/notes from site surveys

Physical requirements & work environment

Regularly lift, carry, and maneuver materials and signs up to 50 lbs, and larger pieces with a teammate
Stand, walk, bend, kneel, reach overhead, and climb ladders for extended periods
Work at heights on ladders, scaffolding and lifts, following safety procedures
Work outdoors in varying weather conditions on installs and site surveys
Work split between our production shop and customer sites around the Charlotte area

Where this role can go

This position is built as a path into sign installation. As you build skills and confidence, you'll take on more of the install work yourself — from simple window and wall graphics to larger and more complex installs — with the opportunity to grow into an Installer role.

What we offer

On-the-job training from an experienced, 3M-certified installer
A clear path to grow into sign and graphics installation
A small, hands-on team where your work is visible on storefronts, walls and vehicles around Charlotte
Benefits: paid time off, holidays, health insurance, bonus incentives

AlphaGraphics South Charlotte & Ballantyne is an equal opportunity employer.

Compensation: $13.00 - $15.00 per hour

At AlphaGraphics, we offer careers for everyone! Whether you are just starting out, looking for that next great growth opportunity, or seeking a change, we have exciting roles to suit you.

We pride ourselves on our training programs in management, sales, operations, print, signs, design, and marketing. Join us with or without experience, and we will succeed together as a team!

We invite EVERYONE to apply!

*AlphaGraphics centers (locations) are independently owned and operated. The posted positions are offered by individual franchisees who interview, hire, manage and pay the employees hired for positions in a specific local location (center) through their specific business.

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