Insurance Account Representative - State Farm Agent Team Member Independence, MO

Insurance Account Representative - State Farm Agent Team Member

Full Time • Independence, MO
Responsive recruiter
About our Agency:
 
Join a Team That Values Growth, Community, and Fulfillment 

With 23 years of success behind us, our agency continues to grow and thrive with two high-performing teams—one of 10 and another of 4—working together to serve our customers with excellence. We offer valuable benefits including a 401(k) with a 4% match, group medical/dental coverage, and free group life insurance, because taking care of our people is a priority. 

Our agency owner is a proud University of Kansas graduate, holding both undergraduate and MBA degrees. With a strong foundation as a former CPA at Price Waterhouse, they bring decades of experience and a passion for leadership. We’re deeply involved in our local communities and invite you to see the impact we’re making by checking out our social media. 

We cultivate a fun, fast-paced, and supportive culture. We’re looking for team members who are driven, competitive, and positive—people who love serving others and also want to grow their careers and income. 

What sets us apart? We don’t just "sell insurance"—we build meaningful relationships. Whether a customer wants a high-touch connection or a simple check-in, no one is left behind. Our team genuinely loves what they do and recognizes the difference we make every day. 

This isn’t just a job—it’s a place where you can grow, thrive, and be fulfilled.  

Let me know if you'd like a version geared toward social media, a job post, or candidate outreach!  

Position Overview

Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Insurance Account Representative - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.

Responsibilities

  • Establish customer relationships and follow up with customers, as needed.
  • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Use a customer-focused, needs-based review process to educate customers about insurance options.
  • Work with the agent to establish and meet marketing goals.
  • Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
  • Maintain a strong work ethic with a total commitment to success each and every day.
Requirements

  • Interest in marketing products and services based on customer needs
  • Excellent interpersonal skills
  • Excellent communication skills - written, verbal and listening
  • Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams
  • People-oriented
  • Organizational skills
  • Self-motivated
  • Proactive in problem solving
  • Able to learn computer functions
  • Ability to work in a team environment
  • Ability to multi-task
  • Ability to make presentations to potential customers
  • Achieve mutually agreed upon marketing goals
  • Provide timely and thorough activity reports to agent
  • Ability to conduct interviews in the office
  • Ability to effectively relate to a customer
  • Ability to execute a detailed business plan
  • Property and Casualty license (must be able to obtain)
  • Position may require irregular working hours
  • Associate's degree or higher preferred




 

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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