Job Title: Cleaner
Reports to: Club Manager
Status: Full Time/Part Time/Non-Supervisor/Non-Exempt
Job Summary
Responsible for the overall cleanliness of all areas of the facility to ensure a positive member experience.
Essential Duties and Responsibilities
· Thoroughly clean and sanitize locker rooms, fitness equipment, and gym floor.
· Stock locker room with proper paper product
· Report broken amenities or equipment such as toilets, showers, hair dryers, gym equipment etc. to Club Manager/Manager in Training/Team Lead.
· Turn lost member property into Club Manager/Manager in Training/Team Lead via Baseline Fitness’s lost and found policy immediately.
Essential Behavior Requirements
· Customer Service: communicates and interacts with customers (includes coworkers and the public) in a way that exceeds the customer’s wants and needs.
· Listening: actively listens to customers, (includes coworkers and the public) empathizes (sees the situation from the customer’s perspective) and works together to solve the problem.
· Problem Solving: recognizes and defines problems; analyzes relevant information; encourages alternative solutions and plans to resolve situations; seeks additional assistance when needed.
· Diplomacy: demonstrates tact and skill in all interactions while using appropriate behavior and language.
Minimum Qualifications
· Honesty and good work ethic
Physical Demands
· Standing and walking at least 75% of the shift
· Reach and feel with hands/fingers/arms at least 75% of the shift.
· Climb, balance, kneel and crouch less than 20% of the shift.
· Talking with members/staff less than 30% of the shift
· Must be able to lift over 100 lbs. less than 20% of the shift.
· May encounter toxic chemicals less than 30% of the shift.
Benefits
· Dollars for Scholars Program
· Employee Appreciation Program
· Free Membership for self and one family member or friend
· Team Member Support Team
· Health, Dental and Vision Insurance
· Critical Illness Insurance
· Short Term Disability Insurance
· Accident Insurance
· Voluntary Life Insurance
· Pet Insurance
· HSA
· Advancement Opportunities