Medical Front Office

Location

Richmond

Type

Full Time

We are in search of a Medical Assistant for front office duties and also patient care. Candidates must also project a warm, enthusiastic and friendly demeanor in client and colleague interactions. Fluency in Spanish is an asset. Candidates must have knowledge in aspects of AR/billing, filing, denials, EOB, navigation of insurance websites, printing paper claims for Worker's Compensation and private insurance carriers, aging of accounts, printing patient statements and posting payments from insurance companies. Please email resumes to mscerri@att.net.

Main Job Tasks and Responsibilities

greet patients
data entry skills are ESSENTIAL
send out billing statements to patients and insurance companies
register patients according to established protocols
assist patients to complete all necessary forms and documentation including medical insurance
ensure patient information is accurate including billing information
inform patients of medical office procedures and policy
maintain and manage patient records
move patients through appointments as scheduled
answer incoming calls and deal with inquiries
transfer calls as required
schedule patient appointments
collect co-pays and payments
report statistics as required
obtain external medical reports as required by medical professionals
respond and comply to requests for information
deal with incoming and outgoing post
complete other clerical duties as assigned
maintain stock of forms and office supplies
ensure reception area is well maintained, neat and clean
safeguard patient privacy and confidentiality

Education and Experience

high school diploma
knowledge of medical terminology, procedures and diagnosis
knowledge of computer and relevant software applications
knowledge of general administrative and clerical procedures
working knowledge of healthcare insurance preferred

Key Competencies

communication skills
multi-tasking
flexibility
time management
organization
scheduling
professionalism
information collection and management
planning and organizing
attention to detail
customer service skills
adaptability
confidentiality

Compensation: $18/hr

FYZICAL Richmond

Join Our Team

What’s it like to be a part of the FYZICALⓇ team? Game Changing! The opportunities are boundless! We are seeking individuals who want to come to work every day excited about the challenge of pushing themselves and their clients beyond expectations, beyond ‘good enough’. We’re a high energy team. We treat clients with dignity and empathy, and we work hard to improve lives through physical therapy. Our people are our greatest asset – we hire individuals who are professional and enthusiastically embrace advances in research, technology, science and health care. In exchange, our teams enjoy a superb working environment, as well as unique and exciting possibilities for personal and professional growth. If you want to be the best at what you do and be rewarded for it, you have found the right place.