Web Lead Specialist

Location

Wichita, KS, 67208

Type

Full Time

Have you always been told that you have a talent for persuading people? Do you have a positive, optimistic disposition? Are you good on the phone? Do you like being in control of your own income? If you answered yes, this is the job for you. This position will be responsible for contacting and setting appointments with inbound web leads for the largest, fastest growing health club company in the Midwest. Will also handle inbound telephone inquiries and retain cancelled members via phone, e-mail and social media.

Duties and Responsibilities:

Meet and exceed goals for contacting all inbound web leads within set time parameters
Meet and exceed goals for conversion of web leads into physical appointments within the clubs
Meet and exceed goals for helping potential members join online
Meet and exceed goals for retaining cancelled memberships

Expectations:

Present a professional demeanor at all times when representing the Genesis Health Clubs
Exhibit ability to communicate clearly, effectively and persuasively
Repeatedly deliver assigned scripts without sounding forced or stale
Consistently think on toes to answer unexpected objections
Able to understand and adapt to multiple computer programs, CRM systems and data reporting formats

Job Requirements:

Bachelor’s/Associate’s Degree in Marketing, Advertising or Communications preferred but not required
Minimum two years experience in sales, cold calling or telephone-based customer retention
Must have strong organizational and multi-tasking abilities
Ability to work well with others
Customer service abilities
Available to work weekends and evenings when needed

Genesis Health Clubs

Genesis Health Clubs now has 60 locations! Genesis offers the most well rounded fitness experience in the Midwest. Each location provides cardio and weight training equipment, group fitness classes, personal trainers, yoga, Pilates and much more. Membership opportunities include single, couple, family and corporate. You'll find that our facilities, services and professional staff offer you everything you need to achieve your health and fitness goals.

Each club also provides specialized amenities and services including child care, tanning, basketball courts, steam rooms, tennis courts, Yoga/Pilates studios and more.

For those who would like the guidance and motivation of a fitness expert, Genesis can provide nationally certified personal trainer who can help guide and teach members how to get in shape safely and effectively. Our personal trainers genuinely care and work to help members succeed. Because our members are one of a kind, their exercise plan should be too.

Genesis offers a wide-range of classes including step aerobics, Zumba, cycling, to muscular strength and Group Power to kick boxing and mind-body offerings like Pilates and yoga.
Genesis Health Clubs also operates many other brands in the fitness and family entertainment spaces including Trampoline Parks, Water Parks, Ice Skating Facilities, Meal Prep Services, Baseball Tournament Facilities, and much more.