Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discounts
- Health insurance
- Paid time off
- Vision insurance
Have you always been told that you have a talent for persuading people? Do you have a positive, optimistic disposition? Are you good on the phone? Do you like being in control of your own income? If you answered yes, this is the job for you. This position will be responsible for contacting and setting appointments with inbound web leads for the largest, fastest growing health club. Will also handle inbound telephone inquiries and retain cancelled members via phone, e-mail and social media.
Duties and Responsibilities:
- Meet and exceed goals for contacting all inbound web leads within set time parameters
- Meet and exceed goals for conversion of web leads into physical appointments within the clubs
- Meet and exceed goals for retaining cancelled memberships
Expectations:
- Present a professional demeanor at all times when representing the Genesis Health Clubs
- Exhibit ability to communicate clearly, effectively and persuasively
- Repeatedly deliver assigned scripts without sounding forced or stale
- Consistently think on toes to answer unexpected objections
- Able to understand and adapt to multiple computer programs, CRM systems and data reporting formats
Job Requirements:
- Strong written and verbal communication skills
- Minimum two years experience in sales, cold calling or telephone-based customer retention
- Must have strong organizational and multi-tasking abilities
- Ability to work well with others
- Customer service abilities
Available to work weekends and evenings when needed
Genesis Health Clubs
Join the Genesis Health Clubs Family — Where Passion Meets Purpose!
Genesis Health Clubs is the largest privately owned health club company in the country, with 83 locations across 13 states. Even more importantly, GHC is the fastest-growing non-franchised health club company in the U.S. This rapid expansion creates tremendous opportunity and upside for our team members. Genesis is a place where you can build a successful long-term career in the health and fitness industry, with unmatched upward mobility and growth. As a premier brand, we demand the best in the industry and, in turn, offer above-industry pay and strong rewards for top performers.
Genesis Health Clubs continues to grow, not just in size, but in scope. We now operate a family of brands that includes trampoline parks, water parks, ice skating rinks, meal prep services, and baseball tournament venues. But we're more than just a gym, we’re a movement grounded in core values that guide everything we do.
At Genesis, our mission begins with MMFI: Make Me Feel Important. We serve, support, and inspire our members through meaningful relationships and thoughtful service. We believe in Investing in Our Members, Clubs, and Team, ensuring every location delivers excellence, from the equipment we provide to the people who bring the energy.
We Lead by Example, showing up each day with compassion, drive, and a commitment to help others succeed. We encourage everyone to Exercise Daily, not just for fitness, but as a lifestyle that promotes resilience and long-term wellness.
For Our Team:
We offer dynamic roles in fitness, customer service, management, childcare, and more, with room to grow, lead, and truly make an impact.
Why Work With Us:
- Above-industry average pay and strong employee rewards
- Medical and dental coverage
- 401(k)
- Paid Time Off (PTO)
- Rapid career advancement in a fast-growing organization
- The opportunity to uplift your community every day
- Free all-access gym membership
- A passionate, supportive culture where Staff is Family
Whether you’re training clients one-on-one or helping families stay active through our extended brands, you’ll be part of a purpose-driven team transforming lives, one workout, one smile, one connection at a time.
Ready to Level Up Your Health or Your Career?
If you’re passionate about wellness, driven to help others, and excited to work hard and have fun, we want to meet you.
Company Website: www.genesishealthclubs.com
(if you already have a resume on Indeed)