Mitigation Field Supervisor

• Write Scopes/Xactimate Estimates – Bio, board-up, corrosion mitigation, odor, water
• Supervise Field Staff – Ensure daily goals are met
• Complete new job work orders and send to Internal Project Coordinator for scheduling
• Manage labor/material budgets
  • o Plan out job sites to hit budgets
• Contact Project Manager/Estimator & Manage Communication
• Complete TPA/Insurance Company guidelines and documentation
• Completes Photo Upload to Dropbox or validates completion with Technician – Daily
• Quality Assurance – Complete walks as necessary
• Obtain Certification of Completion and perform final walk through
  • o Complete applicable Xactimate Scopes and submit to Tech Specialist
• Make initial contact and hold relationship with customer
• Track equipment usage on jobs through RMS & MICA
• Keep compliance tasks in RMS up to date
• Get Work Authorization signed
• Keep extra supply of materials in vans
• Communicate with Project Coordinator on labor needs
• Communicate with adjusters and TPA call centers
• Complete punch list items (Less than 2 hours)
• Train/Coach/Support Technicians
• Ensure RMS is updated daily
• Special Tasks Assigned by Operations Manager

High Detail Job Accountabilities:

• Participates in marketing and business development as the need arises.
• Participates in the collection process of payment from customers.
• Complete special assignments as requested by Supervisor
• Participates in emergency services when an “All hands on deck” scenario arises.
• Participate in on-going problem solving and practicing continuous improvement of the department and company as a whole.
• Participate in Paul Davis social events, Goal Setting and Review, All Team Meetings and as many other opportunities as possible to engage with the rest of the team.

Hours:

• A typical shift for this position is 7am – 5pm, Monday – Friday.
• However, the Senior Field Supervisor must be able to contribute to the on-call rotation for holidays, weekdays, and weekends.