Customer Service Representative - State Farm Agent Team Member
Fitchburg - WI
Customer Service Representative - State Farm Agent Team Member
Full Time • Fitchburg - WI
Responsive recruiter
Replies within 24 hours
Benefits:
- License Reimbursement
- Hourly Plus Commission
- 401(k)
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Opportunity for advancement
- Paid time off
- Training & development
- Health insurance
- 401(k) matching
- Dental insurance
- Vision insurance
Are you ready to make a meaningful impact? Our agency has been helping customers protect what matters most for over 35 years. Backed by State Farm’s trusted reputation, we’re more than just an insurance office—we’re a team that builds lifelong relationships, treats clients like family, and goes above and beyond to meet their unique needs.
As part of our dedicated team, you’ll collaborate with seasoned professionals who bring 75+ years of combined experience to the table. We believe in creating a positive, supportive workplace where you can thrive, grow, and feel proud of the difference you make every day.
If you’re passionate about helping others, value teamwork, and are looking for a career where your efforts truly matter, we’d love to hear from you!
ROLE DESCRIPTION:
As a Customer Service Representative with Katie Riley - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance business. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agent team members, and anticipating the needs of the community members you support.
RESPONSIBILITIES:
- Establish customer relationships and follow up with customers, as needed.
- Answer customer inquiries and requests.
- Maintain accurate records of customer interactions.
QUALIFICATIONS:
- Dedicated to customer service.
- Strong communication and interpersonal skills.
- Detail-oriented and able to multitask.
- Previous customer service experience preferred.
Compensation: $25.00 - $30.00 per hour
Do you want a career and not just a job?
We are a very busy office and are looking for our next great team member. This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. If you're willing to work hard and you expect to get results from yourself and those around you, we want to meet you and talk about the opportunity we have for you.
About Our Agency
- We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Business Insurance, College Planning, Health Insurance, and Renters Insurance.
- Our office is located in Fitchburg,WI.
Apply now and let us put you on the path to success.
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
(if you already have a resume on Indeed)
Or apply here.
Make a difference in your community every day
Gain confidence and grow your career
Earn benefits and rewards that are second to none