Benefits:

Bonus based on performance
Employee discounts

Job Description: The Front Desk Manager will ensure the members receive the highest quality of service and facilities. He or she will exhibit an ability to achieve the financial targets for the club as outlined in the annual budget by motivating, leading, supervising and coordinating the activities of employees engaged in servicing our member needs. He/She will demonstrate an aptitude and command of all companywide policies and initiatives to ensure the integrity of the Crunch brand.

Responsibilities:

Administration/Organization

Demonstrate a working knowledge of all standard operating procedures and policies that pertain to the club.
Communicate and implement club policies and procedures to employees.
Encourage staff to work as a team and be productive.
Illustrate an ability to make decisions.
Recruit and hire the highest possible caliber of staff.

Sales/Revenue Management

Demonstrate the ability to lead, motivate, and manage team.
Achieve desired sales goals.
Achieve desired revenue goals thru the leadership and motivation of employees.
Implement and support company programs and promotion to help generate new sales leads for optimum new membership growth.
Ensure that Team maintains proper tracking forms and the daily leads.
Ensure that all promotions are effectively communicated to the team and all other appropriate staff.

Leadership/Motivation

Serve as a role model for employees.
Communicate effectively by holding weekly and individual meeting with all key club personnel.
Provide an inspirational environment that welcomes honest feedback from employees and takes action to ensure a quality, working environment.
Oversee, support, direct and develop department heads.

Accountabilities

Implement and support company programs and promotion to help generate new sales leads for optimum new membership growth.
Oversees expense goals by managing payroll and general and administrative expenses.
Ensure that the clubs meet Crunch standards for cleanliness, maintenance, safety, security and physical plant operations.
Keep current in knowledge of key competitors.
Conduct frequent walk thrus.

Special Skills

Excellent written and verbal communication
Creative management techniques
Strong organizational skills
Strong leadership skills
Strong administrative skills
Strong customer service skills
Strong computer skills

Crunch Fitness is looking for energetic, enthusiastic people that are passionate about health and fitness to join our team.

Looking to combine work, fitness and fun? Crunch Fitness is looking for energetic, enthusiastic people that are passionate about health and fitness to join our team. Working at Crunch is more than a job, it’s an opportunity to inspire others to reach their fitness goals. Our ‘No Judgments’ philosophy attracts a diverse and welcoming group of professionals and makes Crunch an amazing company to work for.

Crunch is a gym that believes in making serious exercise fun by fusing fitness and entertainment and pioneering a philosophy of No Judgments. Our gyms are packed with the latest state-of-the-art cardio and strength training equipment, weight room, full service locker rooms with showers, tanning booths, HydroMassage® bed, and an extensive schedule of Crunch’s signature classes including Zumba®, BodyWeb with TRX®, Yoga Body Sculpt, Belly Butt and Thighs Bootcamp, and more.

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