Crunch Fitness is looking for a Membership Advisor to join the team! This person will be responsible for external memberships, and bringing the business in. Please see below for more details.

Position Title: Membership Advisor

Reports To: Area Director

Classification: Full-Time, Exempt

Job Summary:

The Membership Advisor will be responsible for producing consistent monthly sales by enrolling prospective members in the club. He/She will demonstrate an aptitude and command of all company-wide policies and initiatives to ensure the integrity of the Crunch brand.

Essential Job Responsibilities:

• Responsible for external Membership Sales, bringing the business in. 

• Model and promote the mission, values and guiding principles of Fitness Holdings through appropriate appearance, words and actions.

• Engage in opportunities that positively impact the member experience.

• Adhere to all operational excellence standards related to providing a great member experience.

• Consistently look for opportunities to gain new members and elevate service levels.

• Prospect for qualified leads and create traffic through mailers, referrals, outreach, etc.

• Field corporate opportunities and collaborate with the Area Director to determine corporate perks.

• Create external partnerships with vendors for in-club promotions.

• Responsible for flyer distribution and driving door swings.

• Develop relations within community and local small businesses by involving club in community events.

• Build a network of contacts through prospecting and referrals.

• Work with the Marketing Department to ensure marketing campaigns and agendas are followed through within club.

• Determine prospect’s goals and motivation, be knowledgeable of all products, programs and services and ensure prospects understand the value of our services.

• Reach and surpass monthly sales projections.

• Perform all basic transactions including billing change, freeze, club to club transfer, member to member transfer.

• Attend sales and training meetings as necessary.

Qualifications:

• Previous sales experience a must.

• Fitness club experience preferred.

• An entrepreneurial spirit

• Confidence to perform on an incentive based salary

• Excellent verbal and written communication skills

• Enthusiastic, energetic, personable and friendly disposition

• Personal passion for health and fitness

• Enjoy working within a team 

• Strong time management skills and practices

• Willing and able to work evenings, weekends and holidays

Please note: This job description was designed as a summary of the typical function of the job, and is not a comprehensive list of all possible job responsibilities. The tasks and duties might differ from those outlined above and other duties, as assigned may be part of the job.