General Manager
Houston, TX, The Vintage
General Manager
Full Time • Houston, TX, The Vintage
Stretch Zone Vintage Park and Stretch Zone The Woodlands – Alden Bridge
We’re hiring a hands-on General Manager to lead both of our Stretch Zone studios. You’ll spend time in each location, coach Stretch Practitioners and Member Experience Managers, and take ownership of each studio’s sales, client retention, and daily operations.
How we work
We care about how clients feel when they walk in, how they’re treated during their session, and whether they leave with a clear plan to keep progressing. We follow Stretch Zone protocols consistently and explain how regular sessions build on one another. We set clear expectations, address missed commitments directly, and recognize and reward strong performance. We expect our General Manager to model those standards in both studios.
What you’ll own
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Daily communication with ownership. Every morning, send ownership a brief update for each studio covering sales progress against goals, staffing and schedule coverage, upcoming vacations and time off, training progress and upcoming sessions, and any operational issues that need attention. Include the day’s priorities and flag decisions or support needed from ownership.
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Team leadership. Hire, onboard, and coach team members. Lead regular huddles and role-play for consultations, membership conversations, and client service. Give timely feedback, follow up on commitments, and recognize strong work.
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Sales and studio performance. Own weekly and quarterly sales goals for each studio. Review lead follow-up, introductory session bookings, membership conversions, renewals, and practitioner utilization. Share results and specific next steps with ownership each week.
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Client experience and retention. Make sure clients understand their stretch plan and have at least one future session booked before they leave. Coach the team to reach out when members stop coming in and start renewal conversations by the second session for clients on paid-in-full plans.
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Staffing and payroll. Build schedules that match client demand, coordinate coverage across both locations, and verify time-clock entries and hours before payroll is submitted.
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Studio standards and logistics. Partner with lead practitioners to reinforce Stretch Zone protocols and coordinate training and recertification. Manage uniforms, supplies, and any travel needed for training. Keep both studios clean, organized, and ready for clients.
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Client appreciation and community outreach. Build and maintain an annual calendar for both studios. Coordinate client appreciation, local partnerships, and events that bring new people into the studios and give existing members another reason to stay engaged.
What you bring
- Experience leading a customer-facing team and being accountable for sales and service results. Multi-location leadership experience is preferred.
- A track record of coaching people, giving direct feedback, and following through when performance falls short.
- Comfort reviewing sales, booking, and staffing reports and turning the numbers into clear actions for the team.
- Strong organization and communication, with the ability to work on-site at both locations and manage competing priorities.
- Experience in fitness, wellness, hospitality, or a membership-based business is preferred. Familiarity with ClubReady is a plus.
To apply, share your résumé and a brief example of how you coached a team to improve sales, retention, or client service. Tell us what you changed and how you measured the result.
Compensation: $40,000.00 - $65,000.00 per year
Most stretching methodologies try to wait out, overpower, trick, or ignore the stretch reflex. The proven way to increase performance and mobility is to work with the stretch reflex with the revolutionary techniques available through the Stretch Zone® Methodology (SZM). The SZM Practitioner identifies any postural and movement limitations, then tries to correct or mitigate them through specific applied stretching sessions. With a balanced system the customer will reach their true maximum potential, whether they are an professional athlete, weekend warrior, couch potato, or suffering from chronic pain or illness.
A career with Stretch Zone® means not just meeting and maintaining a level of excellence, but continually improving in skill, to further one’s expertise and to advance the industry. As a minimum prerequisite to SZM we recommend a personal training certification in ACE, NASM, ACSM, NSCA or NCSF and/or a license in therapeutic massage or other accredited body work.
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Flexible Schedules
Positive Environment
Competitive Compensation
Top-Notch Training