Office Admin
Part Time • Dallas
Benefits:
- Competitive salary
- Opportunity for advancement
- Training & development
Nature of job: The Office Admin is a qualified person appointed by the CEO/Owner to coordinate the activities and documentation of the agency.
Knowledge, Skills, and Abilities Required: The appointed Office Admin for the agency must meet the following qualifications:
1. Must have strong organizational skills and ability to multi-task
2. Software experience with Word, Excel and other applications
3. Team leadership skills for assisting with staff
4. Must be highly motivated and a team player
5. Must be able to communicate clearly and effectively over the phone
6. Must have a patient personality
7. Office and administrative skills
8. Professional image, mature behavior and demeanor
9. Participate and foster an environment where we are supported by a team committed to providing the highest level of care.
10.Able to keep confidential business/client information confidential
11.Ability to identify and solve problems in a timely manner
12.Ability to respond promptly to client/client family and employee needs
13.Must be dependable
14.Must display a professional demeanor
15.Must have the ability and desire to learn new things and skills.
Scope of Position: Reports to the CEO/Owner
Major Responsibilities: The Office admin manages the day to day office needs as well as required documents and is responsible for:
1. Maintain client and employee documents via electronic scanning and paper files in accordance with state laws and audit quarterly
2. Manage all incoming communications (telephone, email, mail, etc…)
3. Be the face and voice of the company
4. Maintain a goal of 42% or higher conversion rate on intake calls to consultation and follow up on all leads via email and phone to improve close rates
5. Provide general office duties – mail, office supplies, cards, events, maintenance requests, inventory levels of needed collateral/supplies etc., copying/printing of necessary documents (QA Packets/Eval packets/orientation packets etc).
6. Data entry into computer programs used in office regarding client/employee files
7. Weekly faxing insurance and care notes as needed
8. Maintain monthly expiration lists
9. Send client and employee birthday/anniversary/sympathy and get well cards as appropriate
10.Support and assist team with special projects (ex. Alz Walk/Holiday Party etc)
11.Cross train with other team members to assist in case of emergency
12.On call duties, Manager on duty rotation and emergency caregiving on an as needed basis
12.Any other duty requested to maintain the operations of the business
Physical Qualifications:
1. Able to work an average of 40+ hours per week
2. Able to bend, climb, stoop, and stand an average of 5 hours per day
3. Able to lift 20-30 pounds
4. Able to use tools necessary for job
5. Able to communicate effectively
Compensation: $21.64 per hour
Homewatch CareGivers offers the comprehensive home care services and we believe that exceptional training means a more rewarding experience for you and better care for clients. Homewatch CareGivers is a premier provider of in-home care services for people of all ages, including seniors, children, veterans, the chronically ill, and those recovering from medical procedures.
Our care philosophy is based on finding interesting, innovative ways to empower clients and help them feel engaged and respected. We start by making sure our caregivers and office staff are confident and empowered, too. Our Homewatch CareGivers University is a professionally-developed training platform designed to give you the tools and resources you need to make the very most of your time with clients and gain the most satisfaction from your job. It includes online accredited courses to help you meet the training requirements you may need to stay current with caregiver certification and licensure . The more prepared you are, the more secure you feel in your daily work.
This is an incredible opportunity to feel great about your job and the impact it has on others. Join our growing team and help bring our unique care philosophy to life!
This agency is independently owned and operated. Your application will go directly to the agency, and all hiring decisions will be made by the management of this agency. All inquiries about employment at this agency should be made directly to the agency location, and not to Home Care Evolution Corporate.
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We Are Different
We work with our compassionate caregivers to create a supportive environment where both clients and caregivers thrive. Clients can experience loneliness, helplessness and boredom and this can get in the way of care. We value getting to know our clients deeply and care is centered on their individual needs and goals. We believe that meaningful relationships are built from matching caregivers with clients that have common interests.
Empowering You with Technology; No More Paperwork!
Our technology allows you to have information at your fingertips and eliminate extra paperwork. We know your time is important. You will be able to use our caregiver app to manage your shift and provide feedback to the office. The information you capture while in the home, directly impacts the clients progress of care and their well-being.
Supporting You
Our training provides you the skills you need to be successful. When an emergency happens, you can respond confidently because of training you have received ahead of time.
We work together so everyone feels involved, connected and engaged.
You Talk. We Listen.
You are the heart of the company — the eyes and ears in the homes of our clients. Without you, we wouldn’t have a business. What you see and hear helps inform our clients’ experience and well-being.
Flexibility
You have a life; we get it. We work with you to create flexible schedules that honor work-life balance. Whether you want consistent, full time hours or a few shifts a week, we strive to meet your needs.