Care Coordinator Mount Holly

Care Coordinator

Full Time • Mount Holly
Replies within 24 hours
About Us: Home Helpers Home Care of Belmont is a leading provider of in-home care services for the elderly, adults recovering from surgery, and individuals with disabilities. Our mission is to provide compassionate, high-quality care that enables our clients to live safely and comfortably in their own homes. We are committed to making a difference in the lives of our clients and their families.

Job Description: We are seeking a dedicated and compassionate Care Coordinator to join our team. The Care Coordinator will play a crucial role in ensuring our clients receive the best possible care. This individual will be responsible for maintaining files, managing client relationships, and supporting our team of caregivers.


RESPONSIBILITIES:
  • Manage day to day office and field operations to ensure quality assurance of services
  • Answer phone and conduct intakes, take after-hours and weekend emergency calls, scheduling issues, and client referrals/intakes
  • Perform caregiver introductions, coordination and supervision of client services
  • Assist with scheduling of shifts by matching caregiver qualifications and availability to clients’ needs
  • Visit prospective clients after referrals are made to introduce Home Helpers Home Care and on an ongoing basis as needed
  • Stay current with changing technology, including software programs
  • Uphold, support, and promote all company policies and procedures
  • Assures proper maintenance of clinical records in compliance with local, state and federal laws
QUALIFICATIONS:
  • Experience in home care, social work, or a related field is preferred.
  • Strong organizational and multitasking skills.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Compassionate and patient-centered approach to care.
  • Familiarity with care coordination and home care services is a plus.
  • Basic computer skills, including proficiency with Microsoft Office Suite.
EDUCATION/EXPERIENCE
  • Associate degree (A. A.) or equivalent from two-year college or technical school; and 2 years related health care/home care industry experience and/or training preferred; or equivalent combination of education and experience
  • Successful management experience preferred
  • Proficient skills in Microsoft Office and scheduling software required
  • Experience with Wellsky preferred
  • Must possess and demonstrate excellent organizational, communication, interpersonal and leadership skills as well as a positive and professional image
CERTIFICATIONS, LICENSURE, & REGISTRATION
  • Must possess and maintain a Valid Driver’s License and maintain adequate auto insurance
  • CNA certification preferred




This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Home Helpers Corporate.

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What We Provide

At Home Helpers Home Care, we are always committed to providing families and their loved ones with the best in-home care available in our industry. We are so proud of the talented team of Caregivers we have built over the years. Offering compassionate care to clients in their homes is a special calling, and we are so proud to always attract highly qualified, dedicated, and compassionate people to our home health care employment opportunities.

 

HOME HELPERS HOME CARE OFFERS:

Competitive pay
Great benefits
Flexible schedules (full-time and part-time)
Continued training and professional development
A culture of like-minded professionals dedicated to what they do
Locally owned and operated agencies in more than 1,000 communities throughout North America