Benefits:

401(k) matching
Health insurance
Opportunity for advancement

Job Title: Office Receptionist

Location: Cabot, AR.
Job Type: Full-Time

Company: Westlake Group is one of central Arkansas leading plumbing company. We are dedicated to delivering top-notch plumbing experiences in both new construction and repair services. We pride ourselves on being the "plumber you cannot live without," by upholding our core values of technical expertise, trustworthiness, craftsmanship and attention to detail, and hardworking professionalism.

Job Overview: We are seeking a detail-oriented and organized Office Receptionist to be the first point of contact for our clients. The ideal candidate will have excellent communication skills, a professional demeanor, and function well under pressure. Superior verbal communication abilities, and the ability to speak clearly are essential. Must be proficient in office software including but not limited to, Office 365, QuickBooks, and CRM platforms. The position will be responsible for answering high call volumes over 4 phone lines, greeting visitors, and handling a variety of administrative tasks, including the input of invoices into our accounting system during non-call periods.

Key Responsibilities:

Answer and direct incoming phone calls in a professional and courteous manner.
Greet visitors and ensure they are directed to the appropriate department or person.
Manage and respond to email correspondence as needed within the office.
Input invoices and manage basic accounting data using QuickBooks.
Schedule municipal inspections and request for service of outside agency
Maintain office supplies inventory and place orders as necessary.
Assist with scheduling appointments, meetings, and other office-related activities.
Organize and maintain office filing systems, both physical and digital.
Use Office 365 tools (Outlook, Word, Excel, etc.) for daily office tasks, document preparation, and data entry.
Coordinate with other departments for the smooth operation of fast paced office tasks.
Handle any additional administrative duties as assigned by management.

Qualifications:

High school diploma or equivalent; additional education or certifications are a plus.
Experience operation multiple phone line systems and inter office call forwarding, messaging, and call outs
Proficiency with Office 365 (Outlook, Word, Excel, PowerPoint).
Experience with QuickBooks or similar accounting software.
Excellent communication skills, both verbal and written.
Strong organizational skills and attention to detail.
Ability to multitask and prioritize tasks efficiently.
A professional and welcoming attitude with excellent customer service skills.
Previous experience in an office environment or receptionist role.

Compensation:
Competitive salary based on experience, with benefits including health insurance, paid time off, and opportunities for professional development.

Compensation: $15.00 - $22.00 per hour

Join the Benjamin Franklin Plumbing Team!

We want to make joining our team as easy as possible. Our team members are the most valuable assets in our organization. It’s true, our employees come first! How do we prove it? First things first.

Pay— We believe the best performers deserve the best pay. That’s why we want to pay YOU the best competitive rate.
Flexibility— We want YOU to have time for the most important things in your life. Our scheduling is flexible. Find out how we do it.
Career Path— We offer you an unlimited future with our world class training programs. Our training programs include Technical Training, Virtual technical training, communications, sales, and more! If you are serious about your career and want to learn from the best in the industry apply today!

So, if you have a great attitude and a strong work ethic, and are someone who takes pride in the work you do, then we want to hear from you!

Each franchise location is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. The franchisee sets their own compensation and benefits. All inquiries about employment, benefits, scheduling and compensation at this franchise should be made directly to the franchise location, and not to Benjamin Franklin Plumbing Corporate.

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