Designated Coordinator with Employee Relations Responsibilities
Hybrid - US
Designated Coordinator with Employee Relations Responsibilities
Full Time • Hybrid - US
Benefits:
- 401(k)
- Flexible schedule
- Paid time off
Overview:
The Designated Coordinator with Employee Relations Responsibilities is a dual-function role within Heavens Home Health Care Corporation, combining leadership in service coordination with a strong focus on employee engagement and well-being. This position ensures the successful delivery of person-centered services and simultaneously oversees critical employee relations functions, maintaining a productive and positive working environment.
Key Responsibilities
Program Coordination, Evaluation, and Oversight
- Coordinate and evaluate individual service delivery, ensuring the effectiveness of services provided as outlined in the person's coordinated service and support plan.
- Provide oversight, supervision, and support to direct support staff, including evaluating the program's quality and effectiveness in achieving service outcomes.
- Ensure compliance with section 245D.07 in facilitating service outcomes and taking necessary actions to accomplish client goals.
- Train and guide staff in implementing service plans, with direct observation of service delivery to assess staff competency.
- Use data systems to measure service effectiveness and provide ongoing program improvement recommendations.
- Ensure that the designated coordinator meets educational, training, and experience requirements relevant to the primary disabilities of persons served by the program.
- Verify and document competence as required by section 245D.09, subdivision 3.
Employee Relations
- Manage the recruitment and onboarding process, including filtering applications, conducting interviews, and hiring employees.
- Oversee employee performance and activities, ensuring a positive and productive work environment.
- Develop and conduct training programs for staff, including orientation for new hires and ongoing professional development.
- Address employee complaints, concerns, and disputes, and investigate workplace situations.
- Improve HR policies to enhance team relationships and foster a supportive work environment.
- Ensure compliance with labor laws and internal HR policies, as well as maintaining knowledge of Home Care-specific labor legislation.
- Collaborate with other leaders in the organization to continuously improve employee engagement and retention efforts.
Qualifications
- Program Coordination:
- A bachelor's degree in a field related to human services and one year of full-time experience providing direct care to persons with disabilities or elderly individuals; OR
- An associate degree in a field related to human services and two years of full-time experience providing direct care; OR
- A diploma in a related field from an accredited postsecondary institution with three years of full-time experience; OR
- A minimum of 50 hours of education related to human services and disabilities, with four years of full-time experience providing direct care under appropriate supervision.
- Employee Relations:
- Proven experience as an HR Specialist or HR Generalist.
- Hands-on experience with Human Resources Information Systems (HRIS) and Applicant Tracking Systems (ATS).
- Strong understanding of labor laws, particularly within the Home Care industry.
- Excellent written and verbal communication skills.
- Strong problem-solving and team management skills.
This role is integral to ensuring the success of both our clients and employees, promoting a supportive environment that fosters quality service delivery and a thriving workplace culture.
Flexible work from home options available.
Compensation: $20.00 per hour
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Commitment to Quality Holistic Care
Heavens Home Health Care Corporation was founded by owners who believe that no two clients are the same. That’s why our home care services are customized with a holistically approach. Keeping the client's independence, client's needs and services at the forefront of the Care Plan.
Commitment to Providing Quality Care
Our Qualified Care Professionals works with primary case managers of clients to develop a plan of care that meets individual needs of the client. To start the home care process, we will come to your home to discuss and develop a Care Plan customized to the client's needs and services to allow the client to remain independent in their home.
Together, we’ll work to match your needs too our highly qualified and compassionate team of Caregivers. All of our Caregivers are licensed, bonded, and insured, and undergo a thorough and extensive interview and background process.
Commitment to Quality Standard of Care
Furthermore, Heavens Home Health Care Corporation ensures compliance with State Surveys by conducting internal audits, performance reviews as well as providing annually training and evaluation. Care Managers will continually supervise and evaluate your services to ensure complete satisfaction.
Heavens Home Health Care Corporation was founded by owners who believe that no two clients are the same. That’s why our home care services are customized with a holistically approach. Keeping the client's independence, client's needs and services at the forefront of the Care Plan.
Commitment to Providing Quality Care
Our Qualified Care Professionals works with primary case managers of clients to develop a plan of care that meets individual needs of the client. To start the home care process, we will come to your home to discuss and develop a Care Plan customized to the client's needs and services to allow the client to remain independent in their home.
Together, we’ll work to match your needs too our highly qualified and compassionate team of Caregivers. All of our Caregivers are licensed, bonded, and insured, and undergo a thorough and extensive interview and background process.
Commitment to Quality Standard of Care
Furthermore, Heavens Home Health Care Corporation ensures compliance with State Surveys by conducting internal audits, performance reviews as well as providing annually training and evaluation. Care Managers will continually supervise and evaluate your services to ensure complete satisfaction.
(if you already have a resume on Indeed)
Or apply here.
