- 401(k)
- Competitive salary
- Dental insurance
- Health insurance
- Paid time off
- Training & development
- Vision insurance
This is a full-time position working Monday - Friday 8:00 AM to 5:00 PM with an one hour lunch. Our Marketing Department is located at our Harrisonburg, VA office.
- Answering phones both in the Marketing Dept and as back up to the Front Desk
- Provide excellent customer service while providing general support to customers
- Speaking with potential customers to schedule an appointment using a prepared script with additional information
- Schedule and confirm appointments for clients, customers, or Sales Reps
- Data entry utilizing proprietary software, Excel, and Word
- Completing lead information by recording names and addresses as well as other important information
- Gathering data on sales leads for further marketing analysis
- Following protocol to keep customers’ personal information secure and adhering to quality assurance standards
- Maintaining a clean and safe working environment
- A professional and courteous telephone manner being comfortable speaking on the phone, texting or emailing
- General customer service skills including active listening and empathizing with customer needs
- Patience to take an appropriate amount of time with sales leads to answer their questions and hear their concerns
- Strong verbal and written communication skills with attention to detail and accuracy in all work.
- Proficient w/Microsoft outlook, excel and word
- Exceptional planning, problem solving, time management and organizational skills.
- Ability to operate standard office equipment
- Patience and endurance to sit/stand behind a desk all day.
- Attention to detail and the willingness to learn
- Previous customer service experience of at least 2 years
NO PHONE CALLS PLEASE. However, you may come to the office at 1820 Erickson Avenue, Harrisonburg, VA 22801 to fill out an application.
About Culligan
Great tasting water. Brighter future. Bigger job opportunities. Culligan is making a real difference in the lives of people all over the world by providing better, cleaner water through our suite of innovative products and exceptional customer service. Join the Culligan team. Apply for a job now.
Culligan provides healthy, delicious water for our customers in their homes, offices, businesses, and industrial facilities around the world. Our complete line of water softeners, water filtration systems, commercial and industrial water treatment solutions, drinking water systems, whole-house filtration systems and bottled water delivery options set the standard in the water treatment industry.
This location is independently owned and operated. Your application will go directly to the owner, and all hiring decisions will be made by the management of this location. All inquiries about employment at this location should be made directly to the location owner, and not to Culligan Corporate.
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