Benefits:

401(k)
401(k) matching
Bonus based on performance
Company parties
Dental insurance
Health insurance
Opportunity for advancement
Paid time off
Training & development
Vision insurance

We are seeking a dynamic and organized Market Research Recruiter/Analyst to help us efficiently recruit participants for focus groups, interviews, online surveys, and other research initiatives. This is an entry-level role with plenty of opportunities to learn and grow in the field of market research. If you enjoy connecting with people, building relationships quickly, and are excited to dive into the world of market research, this role is for you! You’ll manage the entire recruitment process while supporting marketing efforts to expand our participant database. You must be a great listener, able to assess quickly if participants are the right fit for our studies.

Job Title: Market Research Recruiter/Analyst
Start Date: Immediate
Main Office Location: Evanston, IL.
Qualifications: Bachelor’s degree in relevant fields (Psychology, Market Research, Marketing, Economics, Sociology, Business, Design, Anthropology). Experience in User Experience, Innovation, Design Thinking, or Customer Experience is a plus.
Benefits: Competitive salary based on experience ($37K-$42K), hybrid work model (office presence once a month), 401K employer matching program, Healthcare stipend, 15 PTO days and performance-based bonus.

Recruiting responsibilities:

Assist in the quote process for project proposals.
Gather recruitment specifications from clients/researchers.
Identify and source candidates via social media (LinkedIn, Meta, etc.) and outreach tools.
Assist in programming, testing, fielding, and monitoring online pre-screeners.
Contact and screen participants through text, phone, email, or online surveys.
Manage participant logistics, collecting and consolidating necessary information.
Schedule research sessions and provide clients with accurate, up-to-date information.
Ensure research participation agreements are signed and incentives are delivered.
Monitor and control recruiting expenses to stay within budget estimates.
Generate post-project reports comparing estimated vs. actual time spent.
Maintain clear communication with clients and research teams on recruiting efforts.
Manage, maintain, and optimize the panel database system (currently hosted on HubSpot).
Support business development and enhance sales skills.
Contribute to process and service improvements with ideas and suggestions.
Assist with additional research, logistical, and administrative tasks as needed.

Additional Responsibilities:

Engage with current and potential clients to explore opportunities for partnerships.
Support company social media activities (LinkedIn, X, Meta) by managing posts, interactions, and press releases.
Assist with company operations, including recruiting and research efforts.
Maintain an organized and efficient office environment.
Provide exceptional customer service to clients, contractors, partners, and colleagues.
Address urgent issues and unexpected requests promptly.
Uphold strict confidentiality and discretion at all times.
Contribute ideas for improving processes and services.
Perform additional duties as needed.

Skills We're Seeking:

Exceptional organizational skills with strong attention to detail.
Proficiency in using collaborative online tools for documents and spreadsheets.
Commitment to delivering excellent customer service.
Ability to thrive in a fast-paced, dynamic environment, adapting to last-minute changes.
Experience with scheduling and calendar management tools.
Strong ability to prioritize multiple tasks effectively.
Ability to work independently with minimal supervision.
Proactive, self-directed, and receptive to feedback.
Strong work ethic and reliability.
Experience in research participant recruiting is a plus.
Must have legal authorization to work in the U.S.

We’re excited to find the right person to thrive in our entrepreneurial environment. We’re looking for a self-starter with a “go-getter” attitude who can take ownership of our recruiting projects and contribute to building the brand of our research participant recruiting company.

Flexible work from home options available.

Compensation: $37,000.00 - $42,000.00 per year

HOW WE'RE DIFFERENT

Sylver Consulting is NOT your average agency of Market Research, User Experience or Strategy

A business problem to solve drives our process... not the "shiny object" in the industry today or our firm's "go to" methodology.

Our nexus position at the intersection of MR, UX and Strategy results in actionable "what" > "so what" > "now what" project outcomes.

In every project, we seek "truth" (a.k.a. insight) from two sources.

Your customer insight/truth illustrates the possibilities of what can be done. But your stakeholder "truths" (i.e., all the hypotheses, biases and fears surrounding the topic) determine 100% the willingness and readiness of your team to embrace change and thus transformation of your brands, products, services and companies. You only move forward in a measurable way when you find the sweet spot (i.e., the aligned and connected vision) at the intersection of those two "truths".

Our clients endearingly refer to us as covert cultural change artists.

Our approach to solving your business problem is a cross functional exercise. Thus, a natural byproduct of this approach is change management, which literally fuels transformation.

After working with Sylver, clients have gone on to:

Receive some of the highest BASES scores received in their company to date (for the CPG/FMCG industries).
Develop whole new lines of business for their organizations.
Step with confidence into changes made to pillar products in their portfolio.
Make purposeful decisions to step out of lines of business that are shown to represent too much risk or opportunity cost to the organization.
Create new brands and products with meaningful and value-based propositions.
Reorder internal operations to be more aligned to corporate values of customer-centricity.
And so much more ...