Future Opening: Receptionist Retail Sales Associate T Th Sat Sun
Part Time • Santa Monica
Responsive recruiter
The Receptionist/Retail Associate is the face of our business and is responsible to warmly receive, welcome and greet customers and guests, as well as handle daily sales activities in our store front and daily administrative tasks for our cooking school.
Responsibilities include ringing up sales, receiving inventory, stocking floor with merchandise, gift wrapping, greeting customers, answering questions, offering assistance, suggesting items, lending opinions and providing product information.
You will also be handling phone calls and emails of customers, students and people interested in our online cooking classes. This involved assisting with class registration, handling cancellations, gift certificates and answering general questions.
A Retail Sale Associate must process payments by totaling purchases; processing checks, cash and store or other credit cards. Must also be able to deal with customer refunds courteously and professionally. Maintains a professional attitude with sincerity and enthusiasm reflecting store's commitment to our customer. Develops product knowledge by reading current vendor tags and pamphlets and attending training classes in order to communicate it to the customer. Stays current with promotional events and sales.
Requirements:
- Basic understanding of sales principles and customer service practices
- Proficient in verbal and written English language
- Solid communication and interpersonal skills
- Good telephone etiquette
- Ability to multi-task, while being attentive to customers and remaining flexible to the needs of the business
- Ability to work as part of a team and take initiative independent of direct supervision
- Physical demands: This position involves constant moving, talking, hearing, reaching, grabbing and standing for at least two consecutive hours. May occasionally involve stooping, kneeling, crouching and climbing ladders
- Enthusiastic, friendly and energetic with a genuine desire to provide outstanding service
- Available to work a variety of hours, which may include mornings, evenings, and weekends.
Skills
· Computer proficient in: Word, Excel, Google Suite, our reservation system, Square POS.
· Customer Service
- Organization
- Sales
- Merchandising
- Product Knowledge
- Basic Math
- Dependability
- Attention to Detail
- Time Management
- Team Player
- Written and Verbal Communication
- Interpersonal Skills
- Problem Solving
Required Experience
Previous sales and/or reception experience is preferred.
Position Type/Expected Hours of Work
This is a part-time position. Approximately 15-20 hours per week.
Hours and schedule vary but are generally between 230pm-7pm on Tuesday and Thursdays and 9:30a-630p on Saturdays and/or Sundays. There is some flexibility based on your availability.
Compensation: $20.00 - $22.00 per hour
About Us
The Gourmandise School is a women-owned and operated recreational cooking school in downtown Santa Monica CA. Our mission is to create a space to educate people on how to create amazing meals and treats out of locally-sourced and sustainable ingredients. We want to help people develop their culinary intuition and serve as a resource for at-home bakers and chefs, connecting the LA food community from our kitchens. Our classes speak to every level of skill, age group, and interest.
The school’s objective is to educate people on how to create amazing meals and treats out of locally sourced and sustainable ingredients… and have fun! We work with the finest instructors who have their own specialties. They teach the very best techniques. Our aim is to help people develop their culinary intuition, and be a resource for at-home bakers and chefs, as well as a key resource for the LA food community.
The school’s objective is to educate people on how to create amazing meals and treats out of locally sourced and sustainable ingredients… and have fun! We work with the finest instructors who have their own specialties. They teach the very best techniques. Our aim is to help people develop their culinary intuition, and be a resource for at-home bakers and chefs, as well as a key resource for the LA food community.
Our Vision
Together with Clémence’s culinary expertise, Claire's operational management skill and Sabrina’s extensive marketing background, The Gourmandise School has a vision to expand the consumer’s education and experience of how to create amazing meals and treats out of locally sourced, sustainable ingredients, using the very finest techniques.
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