HVAC Dispatcher/Office Administrator
Part Time • Schaumburg
Benefits:
- Commission Pay
- Paid time off
- Training & development
HVAC Dispatcher/Office Administrator - Part Time
Salary Range
22k-27k
General Accountabilities
• Answer incoming calls and respond to customer inquiries
• Schedule service and installation appointments using dispatch software
• Coordinate with field technicians to optimize daily routes and job assignments
• Enter customer and job information into CRM or management system
• Create and send invoices; collect and record payments
• Track permits, warranties, and follow-up appointments
• Assist owner with administrative duties as needed
Job Qualifications
Strong phone and customer service skills
Comfortable using scheduling or CRM software (Service Fusion, Housecall Pro, etc.)
Basic proficiency in Microsoft Office (Word,Excel)
Highly organized and detail-oriented
Able to multitask in a fast-pace environment
Prior experience in HVAC, plumbing, electrical, or service industry (preferred)
Skills
HVAC Industry basic knowledge (preferred)Proficiency with handling scheduling conflicts, customer complaints, & rescheduling with professionalism, Proficiency with Microsoft & Microsoft Office applications, Typing speed 35-50+ WPM - Helpful for quick data entry, Active listening & ability to de-escalate issues calmly, Ability to communicate job details to technicians & customers, Clear & professional phone etiquette1+ year office or dispatcher experience (preferred)Friendly & reliable- you're the voice of our company!, Good with computers & multitasking
Job Description
**Part-Time Dispatcher / Office Admin – HVAC Company**
Looking for a flexible part-time job in a growing, locally-owned HVAC company?
We're hiring a **Part-Time Dispatcher / Office Administrator** to help manage scheduling, dispatch, and customer service in our Schaumburg-based office. If you're detail-oriented, friendly, and tech-savvy, we want to hear from you!
We are a growing HVAC company seeking a reliable, organized, and customer-focused Part-Time Dispatcher / Office Administrator to support our daily operations. This hybrid role combines scheduling, customer service, and administrative tasks in a small business setting.
Salary Range
22k-27k
General Accountabilities
• Answer incoming calls and respond to customer inquiries
• Schedule service and installation appointments using dispatch software
• Coordinate with field technicians to optimize daily routes and job assignments
• Enter customer and job information into CRM or management system
• Create and send invoices; collect and record payments
• Track permits, warranties, and follow-up appointments
• Assist owner with administrative duties as needed
Job Qualifications
Strong phone and customer service skills
Comfortable using scheduling or CRM software (Service Fusion, Housecall Pro, etc.)
Basic proficiency in Microsoft Office (Word,Excel)
Highly organized and detail-oriented
Able to multitask in a fast-pace environment
Prior experience in HVAC, plumbing, electrical, or service industry (preferred)
Skills
HVAC Industry basic knowledge (preferred)Proficiency with handling scheduling conflicts, customer complaints, & rescheduling with professionalism, Proficiency with Microsoft & Microsoft Office applications, Typing speed 35-50+ WPM - Helpful for quick data entry, Active listening & ability to de-escalate issues calmly, Ability to communicate job details to technicians & customers, Clear & professional phone etiquette1+ year office or dispatcher experience (preferred)Friendly & reliable- you're the voice of our company!, Good with computers & multitasking
Job Description
**Part-Time Dispatcher / Office Admin – HVAC Company**
Looking for a flexible part-time job in a growing, locally-owned HVAC company?
We're hiring a **Part-Time Dispatcher / Office Administrator** to help manage scheduling, dispatch, and customer service in our Schaumburg-based office. If you're detail-oriented, friendly, and tech-savvy, we want to hear from you!
We are a growing HVAC company seeking a reliable, organized, and customer-focused Part-Time Dispatcher / Office Administrator to support our daily operations. This hybrid role combines scheduling, customer service, and administrative tasks in a small business setting.
Compensation: $18.00 - $22.00 per hour
About Us
Our focus has always been on serving others, and our service and policies line up with our beliefs. We’re talking about things like our outstanding service for AC and furnace repair and our annual maintenance agreements, helping to keep your emergencies to a minimum and preventing large costs and problems in the long-run.
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