Music School Front Desk Administrator
Part Time • Columbia
Benefits:
- Bonus based on performance
- Competitive salary
- Employee discounts
- Opportunity for advancement
- Training & development
Music School Administrator
Soundcheck Rock Academy
Music is exceptional at Soundcheck Rock Academy and plays a crucial role in our community. Music is both incredibly popular and of great importance to our pupils and parents. There is a packed concert and performance schedule featuring a wide range of ensembles from beginner to advanced, performing in venues such as the Main Street Music Festival, and Music City Maryland Festival. To our showcases held at Fishead Cantina or the Encore in Columbia MD. Our music school is producing the best local talent in a creative and inspiring way. We produce consistent and increasing growth and are looking forward to many more years of success.
The Music School Administrator plays an integral role in the smooth running of the department. The successful candidate will act as the face of the music school and, as the first point of contact, they must have the ability to positively engage with parents, pupils, staff, and visitors, dealing with all requests positively and efficiently, whilst undertaking a wide range of important administrative tasks quickly and with an eye for detail and the highest quality.
Main Responsibilities
- Timetabling all music lessons using Opus1.io. Bands are scheduled to rotate through rehearsal rooms.
- Administration for all concerts and other Music School events with the assistance of the General Manager and Soundcheck Music Director.
- Entering students and managing the timetable of rehearsals and bands in
consultation with the schedule.
- First point of call for all parental inquiries about schedules/rescheduling lessons and all other inquiries regarding all business relating to Soundcheck Rock Academy.
- Keeping an up-to-date database of all musicians in the school (including their ensembles, bands, and
performance opportunities), instruments, and other facilities in the department.
- Submitting and managing accounts for substitute teachers and lessons in a timely manner.
- Presenting as the front-of-house personality of Soundcheck Rock Academy, welcoming students, parents, and other visitors, creating a positive and inclusive atmosphere for all.
- Give thorough tours of the facility to potential new students and parents.
- Support with the management of Soundcheck Rock Academy facilities, including presentation of the department noticeboards and any associated marketing materials
- Assist with social media campaigns and website updates
Administration
- Scheduling of all instrumental/voice music lessons
- Scheduling of band rehearsals and assist with placement of students into correct bands.
- Administration of all concerts and events.
- Maintaining a daily sheet of all events, to be shared with the General Manager and Executive.
- Providing a high level of administrative support for the General Manager and Soundcheck Music Director.
- The keeping of a detailed database, tracking all students in the school and their musical activities.
- Assist instructors with music notes and assignments for their lessons
- Administration of Music School reports.
- Keeping accurate and up-to-date lists for each ensemble's music song history.
- Administering the upkeep and loan system for all school instruments.
- Organise meetings between the General Manager, Soundcheck Music Director, and other staff when required.
- Handling ticketing and program publications for all concerts.
- The organization of staff lessons notes and deliverabes9opus1.io.
- Ordering stationery and all related supplies.
Communications
- Management of all parent inquiries, responding positively, professionally, and swiftly, serving as the ‘front line’ of the Music School.
- Responding to student requests/issues that may relate to room booking, instrument loans, or other small problems. All students should feel that this person is approachable and there to help and facilitate.
- Greeting visitors to Soundcheck Rock Academy, ensuring they are well looked after and are left with a positive impression of Soundcheck Rock Academy.
- Establishing positive and regular communication between the Music School and all other areas of the school.
- Communicating regularly with all VMTs, establishing a friendly and inclusive community for all who work here.
- To act as the first point of contact for all VMTs, helping them to resolve problems or to enable suitable initiates.
Other Responsibilities
- To be in attendance at all major concerts.
- To work with the General Manager on establishing evolving systems, designed to ensure the most efficient and successful running of the Soundcheck Rock Academy as a whole.
- To keep regular contact with the second Soundcheck location, working together on events throughout the year.
- Assist General Manager in the presentation of the school. Includes office supplies inventory and communication of supplies needed to the General Manager and Owner.
- Assist General Manager in all tasks and duties to assure presentation of the school is at the highest level for visitors and guests of Soundcheck Rock Academy.
Person Specification
Knowledge and Experience
Strong IT skills, and a willingness to learn and consult on new systems designed for the continued and improving execution of administrative responsibilities.
Experience of scheduling
Experience in administrative systems within a busy working environment
Highly competent and accurate in word processing with accurate data entry and analysis skills
Clarity of verbal and written communication
High level of organizational skills
Skilled in relating to young people who may be challenging
Knowledge of maintaining confidentiality in sensitive situations, knowing when to share information, and to accept responsibility for decision-making
Skills, Abilities, and Personal Qualities
Willingness to get the job at hand accomplished in a friendly and cooperative manner.
Ability to engage as part of a team
Flexible approach to working
A friendly and professional manner in all communications. Able to effectively work under pressure managing tasks. Ability to organize and prioritize workload. Ability to lift over 30 lbs. Assist general manager in light manual labor.
Ability to engage as part of a team
Flexible approach to working
A friendly and professional manner in all communications. Able to effectively work under pressure managing tasks. Ability to organize and prioritize workload. Ability to lift over 30 lbs. Assist general manager in light manual labor.
Compensation: $18.00 - $23.00 per hour
WHO WE ARE
Soundcheck Rock Academy in Columbia MD is a performance based music school located in the heart of Howard County. Taking inspiring music lessons at our central location in Columbia MD allows us to accommodate students from Columbia, Ellicott City and all of Howard County Maryland. Where students take lessons, join a band, rehearse and play shows! We take music lessons and incorporate a team atmosphere and learning style. Students from 6 years old to 60 and older can take lessons in: Guitar, Vocals, Piano, Keyboards, Drums, Bass Guitar, Ukulele, Violin, and Saxophone. Join a real band, and play real shows and concerts! We have a variety of different experiences for everyone.
Our music approach is for students of all ages. From 6 to adults.
All of our programs are one on one lessons. Our programs can be taught one-on-one in-studio or one-on-one virtually , we can even do a hybrid of both in studio and virtually at our Howard County MD location.
OUR PHILOSOPHY
The goal of our music school is to create a fun, inviting, and creative atmosphere that can help students create and learn with the help of our whole studio and performance based approach. We want students to learn from each other and our instructors. Learning life skills as they progress towards adulthood and beyond. We build the love of music and exploration, and with this approach the world of music will open.
We hire music teachers that have prestigious degrees from some of the top music programs in the country. But we also hire instructors that have played in local and national touring bands. All have been there and done it. For real.
OUR STUDIO
Soundcheck Rock Academy is a community of like minded individuals. We are a place that is open and welcoming to our students and where they can safely follow their musical journey. Our students can access any part of our school during our regular business hours. Meet other students, work on homework, grab an open room and work on creating their own original music. They can even do their homework with free wifi.
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