Front Desk Receptionist
Part Time • St. Paul
Benefits:
- Flexible schedule
- Paid time off
Mission:
Minnesota Center for Psychology is a private group practice clinic that offers mental health services to children, adolescents, and adults. Established by clinicians in 2009, we are committed to providing the best quality care for our clients in an environment that embraces integrity, respect, hope, health, healing, wellness, and learning.
Job Summary:
The Front Desk Receptionist is knowledgeable about and adheres to the Minnesota Center for Psychology’s (MCP) procedures while providing clients with an excellent customer service experience.
Duties/Responsibilities:
-
Daily Basis
- Adhere to federal HIPAA laws and understanding how they are used at MCP
- Interacting with clinicians, staff, and clients via phone, email correspondence, and in person
- Scheduling new and current clients
- Receiving and entering client payments
- Opening, maintaining, and closing the front desk and lobby areas
-
Weekly Basis
- Supporting new and existing clients with the functionality of the clinic’s patient portal
- Mailing, scanning, uploading, and faxing documents
- Aiding in receiving and sending records requests via email, mail, and/or fax
- Collaborating with other front desk staff to keep the office organized, stocked, areas clean and sanitized, and files updated
- Assisting with administrative projects and performs other related duties as assigned
Required Skills/Abilities:
- Excellent verbal and written communication skills
- Excellent interpersonal and customer service skills
- Excellent organizational skills and attention to detail
- Strong time management skills with the ability to prioritize tasks and delegate when needed
- Strong problem-solving skills
- Ability to function well in a high-paced and at times stressful environment
Preferred Education and Experience:
- One to two years of experience working in a customer service position in a fast-paced environment, preferably in the mental health or healthcare field
- Completed or in-progress Bachelor’s degree, preferably in psychology, mental health, other healthcare field, or healthcare administration
- Experience with Microsoft Office Suite or related software
- Experience with an Electronic Health Records (EHR) or Electronic Medical Records (EMR) system
Physical Requirements:
- Prolonged periods of sitting at a desk and working on a computer
Employee Information & Benefits:
- The pay is $15 per hour during the probationary/training (about 8-10 weeks), after which it is increased to $16 per hour
- This position is part-time – approximately 15-20 hours per week
- Paid Time Off
- Flexible scheduling
Minnesota Center for Psychology, LLC is an Equal Opportunity Employer committed to creating a diverse workforce. Minnesota Center for Psychology, LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Compensation: $15.00 per hour
Our goal is to help people create and live the life they want.
Minnesota Center for Psychology is a private group practice clinic that offers mental health services to children, adolescents and adults. Established by clinicians in 2009, we are committed to providing the best quality care for our clients in an environment that embraces integrity, respect, hope, health, healing, wellness and learning.
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