Ava Hotels LLC
Hotel Front Desk Night Auditor
Full Time • Spark Garland
Benefits:
- Employee discounts
- Free uniforms
- Opportunity for advancement
Overnight Shift 11:00PM-7:00AM
Part time and Full time available.
Benefits/Perks
Part time and Full time available.
Benefits/Perks
- Flexible Scheduling
- Career Advancement Opportunities
- Competitive Compensation
Job Summary
We are seeking a positive, friendly Front Desk Night Auditor to provide exceptional service to our hotel guests. The Front Desk Night Auditor will assist guests with the check-in and check-out processes, issue room keys, and process payments. The Front Desk Night Auditor must possess excellent communication skills and the ability to stay positive even when faced with challenging situations. Your goal is to provide guests with an exceptional customer service experience.
We are seeking a positive, friendly Front Desk Night Auditor to provide exceptional service to our hotel guests. The Front Desk Night Auditor will assist guests with the check-in and check-out processes, issue room keys, and process payments. The Front Desk Night Auditor must possess excellent communication skills and the ability to stay positive even when faced with challenging situations. Your goal is to provide guests with an exceptional customer service experience.
Responsibilities
- Monitor the maintain knowledge of hotel operations and activities
- Take reservations and answer questions via phone, email, and in-person
- Build rapport with guests and identify their needs through friendly conversation and open-ended questions
- Describe the features and amenities of guest rooms
- Ensure compliance with health and quality standards
Qualifications
- Friendly and outgoing personality
- Familiarity with hospitality industry standards
- Proficient in English; knowledge of other languages is a plus
- Computer literacy
- Able to resolve issues with a customer-focused orientation
- Able to lift 30 pounds
Compensation: $14.00 per hour
(if you already have a resume on Indeed)