Front Desk Agent-Night Audit
Part Time • Kersey
Benefits/Perks
- Flexible Scheduling
- Career Advancement Opportunities
- Competitive Compensation
Job Summary
The Night Auditor provides outstanding guest service by providing the guest with assistance in any area necessary, answering telephones, making reservations, check-in and checkout guests. Collect and record all reports relating to total hotel sales for the day, keep financial records up to date, process guest bills, and perform the duties of a Front Desk Associate during the night audit shift. The Night Auditor is also responsible for being the Acting Manager On Duty (MOD).
The Night Auditor provides outstanding guest service by providing the guest with assistance in any area necessary, answering telephones, making reservations, check-in and checkout guests. Collect and record all reports relating to total hotel sales for the day, keep financial records up to date, process guest bills, and perform the duties of a Front Desk Associate during the night audit shift. The Night Auditor is also responsible for being the Acting Manager On Duty (MOD).
Responsibilities
• Keeping hotel financial records in order
• Verifying that all accounts are balanced and supported by documentation
• Checking guests in and out of the hotel • Responding to Guests’ needs, request, and complaints
• Answering the phone and making reservations
• Summarizing each night’s operations and listing any follow up tasks for management
• Performing duties on a daily checklist
• Knows al emergency procedures for hotel and guest safety
• Acting as the Manager on Duty (MOD) during hours when no MOD is available
• Complete knowledge of hotel operating policies and procedures
• Wash, Dry, and Fold Laundry
• Set up, Cook, and Clean for daily guest breakfast
• Keeping hotel financial records in order
• Verifying that all accounts are balanced and supported by documentation
• Checking guests in and out of the hotel • Responding to Guests’ needs, request, and complaints
• Answering the phone and making reservations
• Summarizing each night’s operations and listing any follow up tasks for management
• Performing duties on a daily checklist
• Knows al emergency procedures for hotel and guest safety
• Acting as the Manager on Duty (MOD) during hours when no MOD is available
• Complete knowledge of hotel operating policies and procedures
• Wash, Dry, and Fold Laundry
• Set up, Cook, and Clean for daily guest breakfast
Qualifications
- Friendly and outgoing personality
- Familiarity with hospitality industry standards
- Proficient in English; knowledge of other languages is a plus
- Computer literacy
- Able to resolve issues with a customer-focused orientation
- Able to lift 50 pounds
- Stand, walk for prolonged periods (8 hours per day), and move about the office and customer facilities as necessary.
- Bend, squat, kneel, twist and reach repetitively.
Compensation: $16.00 per hour
About Us
Welcome to the Cobblestone Inn & Suites in Kersey, Colorado. Our beautiful hotel is conveniently located near everything that Kersey, Colorado has to offer including its proximity to University of Northern Colorado and Colorado State University. Our hotel provides easy access for traveling to and from U.S. Highway 34. Located north of Interstate 76 off of U.S. Highway 34 on Hill Street, our hotel is within 10 miles of Greeley, Colorado.
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