Automotive service adviser
Full Time • Severn
Benefits:
- Paid Vacation After 1 yr
- 401(k)
- Competitive salary
- Dental insurance
- Free uniforms
- Health insurance
- Training & development
Benefits/Perks
- Health/ Dental insurance
- 401K
- Training & development
- Monday - Friday no weekends
- Competitive Salary
Job Summary
Are you a natural leader? Do you have a strong work ethic and a knack for building rapport with customers? This may be the position you’ve been looking for!
Our successful Automotive shop is looking for an Automotive service adviser to join our team. You will be responsible for developing and educating our customer on best practices. This could include teaching the most effective ways to generate leads, provide thorough follow-up, and close deals. You will be responsible for answering phones , scheduling appointments, calling customers and selling estimates and providing leadership .
It is important that the team is held to the highest ethical standards, and we expect you to support those standards and practices. If you have a proven track record of leading a successful team, we want to hear from you!
Responsibilities
- Effectively call customers and explain the benefits of the estimates and invoices.
- Oversee the Teams day-to-day activities, maintaining a high degree of employee morale
- Track prospective and existing customers using the company’s preferred CRM from initial contact to closing the invoice and beyond
- Foster high customer satisfaction with the car experience, encouraging referrals and repeat business
- Track sales on a regular basis and forecast future sales
Qualifications
- High school diploma or GED is required.
- A minimum of five years of automotive experience, with at least one year in a service adviser position , is preferred
- Valid driver’s license required
- Strong working knowledge of the automotive industry and any local, state, or federal regulations that affect vehicle and/or the automotive industry
- Proficient in Microsoft Office , NAPA Tracs , Auto Serve one and other basic computer programs
- Strong leadership and interpersonal skills are required
Compensation: $50,000.00 - $75,000.00 per year
About Us
The realm of auto repair is a vast and complex one, indeed; it takes a team of experts, such as ours at TG Automotive, Inc. in Severn, MD, to fully comprehend and maintain the complicated systems and mechanics of the modern automobile. The best auto repair shop is one that provides excellent customer service, and applies knowledge, skill, and efficiency to maintain and repair any vehicle, and do it well. We believe in the old phrase “do it right or do it twice”...our technicians know the importance of precise knowledge and ability, and repairing it right the first time, whatever the problem may be.
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