- Bonus based on performance
- Competitive salary
- Flexible schedule
- Opportunity for advancement
- Training & development
Location: Cedar Rapids, Iowa
Reports to: Owners/ SR MGT team
Type: Full-Time
Pay: Competitive salary + performance incentives
Start Date: October or November 1 st 2025
Covenant Home Care LLC
Our Mission
We’re a mission-driven home care agency launching operations in Cedar Rapids, Iowa
focused on providing dignified, high-quality care to seniors and adults through Private
Pay, Medicaid, and Veterans programs. Our goal is to deliver compassionate care, build
trust in the community, grow to a strong extensive referral network and active client
base.
About the Role
We’re seeking an experienced, hands-on Executive Director (who will be called the
Branch Manager) to build and lead our agency from the ground up. The chosen
candidate will oversee all operational, clinical, and administrative aspects of launching
the business — from hiring the first caregivers to acquiring and retaining clients,
ensuring regulatory compliance, and building a performance-based culture. The
corporate office will support the director in regards to Payroll, HR Services, and
assistance with Scheduling as the agency grows.
Key Responsibilities &
Duties
- Launch Operations: Lead the setup of systems, staffing, scheduling, and client services for the agency’s opening phase.
- Client Acquisition: Business Development - Build and nurture referral relationships with discharge planners, VA reps, case managers, and community partners.
- Recruit and Lead Teams: Hire, onboard, and manage caregivers, and administrative staff.
- Budgeting and Forecasting: Monitor financial performance and assist with billing, staffing, and P&L decisions.
- Workflow and Scheduling: Develop staffing models and workflows that ensure 24/7 coverage and operational efficiency.
- Oversight of Care Delivery: Ensure client satisfaction, quality assurance, and service continuity.
Crisis Management:
Handle last-minute staffing gaps, client issues, and operational emergencies with calm, proactive solutions.
Compliance & amp; Licensing: Ensure full compliance with Medicaid, VA, and private
pay requirements.
Expectations –
The Branch Manager will be based in or near Cedar Rapids, Iowa, where the
majority of services will be performed. However, the Branch Manager will be
expected to travel to Des Moines, Iowa for periodic trainings. These sessions
will focus on learning different aspects of the business, understanding the
agency’s culture, becoming familiar with processes and platforms used in daily
operations, and reviewing standard operating procedures (SOPs) essential for
the startup. While some trainings may take place in Cedar Rapids or be
conducted online (yet others may be across state lines), the majority will likely
occur in Des Moines, where the Executive Director will work directly with the
agency senior management team.
The Branch Manager would have assistance from the Home Office in regards to
human resources HR and the payroll department. The BM would be responsible
for recruiting, scheduling, marketing, and all other aspects of running the
business. A new person would not be hired in the office until the office is able to
reach 250 hours of service for two(2) continuous months.
Ideal Candidate
- 5+ years in a leadership or operations management role. Experience healthcare or homecare preferred.
- Proven experience launching or scaling an agency or department.
- Strong knowledge of private pay home care models preferred, including long term care, VA care coordination, and Medicaid waiver programs a plus.
- Business Development – developing referral sources, creating & amp; managing revenue streams, seeking collaborative opportunities, networking, handling inquires, and converting Sales
- Familiar with scheduling systems, workflow design, team management and schedules.
- Strong communication and interpersonal skills; builds rapport with clients, families, and team members.
- Calm under pressure, solutions-focused, and highly organized.
Competitive salary + performance incentives
Flexible work environment during startup phase
Professional development
Opportunity to shape and lead a growing agency from the ground up
Bonus Qualifications (not required, but a plus)
RN or clinical background
Familiarity with [State] home care regulations and credentialing processes
Existing referral relationships in local healthcare networks
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Golden Heart Caregivers are the BEST CAREGIVERS! We are looking for caring, qualified caregivers with a Golden Heart to join our team!
At Golden Heart Senior Care, we believe there is nothing more important than for a person to receive the highest quality care to live a full and independent life. Golden Heart Senior Care provides companion care, non-medical home care services, and personal care for clients in their homes.
Come and join a locally owned and operated Golden Heart Senior Care team! All Golden Heart Senior Care agencies are Equal Employment Opportunity employers.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Golden Heart Senior Care Corporate.
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