Home health liaison/ Field marketer
Full Time • Hybrid - US
Benefits:
- Bonus based on performance
- Competitive salary
- Opportunity for advancement
- Training & development
A Home Health Liaison plays a crucial role as a connector between patients, their families, and home health agencies. They facilitate the shift from hospital or facility to in-home care by assessing needs, educating families, coordinating services, and building relationships with healthcare providers. Main duties include market analysis, community outreach, patient advocacy, developing referral networks, and maintaining accurate records. The position requires strong communication, organizational, and clinical skills, with a background often in nursing, social work, or related healthcare fields.
Key Responsibilities
Patient & Family Liaison:
Serve as a point of contact to educate patients and their families about available home care services, eligibility requirements, and care plans.
Serve as a point of contact to educate patients and their families about available home care services, eligibility requirements, and care plans.
Referral & Care Coordination:
Facilitate the referral process by assessing patient needs, collaborating with hospital staff and physicians, and ensuring a seamless transition to in-home care.
Facilitate the referral process by assessing patient needs, collaborating with hospital staff and physicians, and ensuring a seamless transition to in-home care.
Relationship Building: Build strong relationships with hospitals, physicians, social workers, and other healthcare providers to generate referrals and coordinate care.
Community Outreach & Marketing:
Promote the agency's services within the community, attend community events, and perform market analysis to distinguish services.
Promote the agency's services within the community, attend community events, and perform market analysis to distinguish services.
Documentation & Reporting: Keep accurate patient records, document progress, and prepare reports in line with agency policies and regulatory standards.
Patient Advocacy: Support patients' wishes and goals, ensuring their needs are communicated to medical staff and their care is optimized.
Required Skills & Qualifications
Education & Experience: Usually requires a bachelor's degree in a related field such as nursing, social work, or healthcare management.
Clinical Knowledge:
A background in nursing, social work, or other healthcare roles, with familiarity with medical procedures and terminology, is advantageous.
A background in nursing, social work, or other healthcare roles, with familiarity with medical procedures and terminology, is advantageous.
Communication Skills:
Excellent interpersonal and communication abilities are essential for building rapport with patients, families, and healthcare professionals.
Excellent interpersonal and communication abilities are essential for building rapport with patients, families, and healthcare professionals.
Organizational Skills:
Strong organizational skills are necessary to manage multiple stakeholders, conduct patient assessments, and coordinate complex care plans.
Strong organizational skills are necessary to manage multiple stakeholders, conduct patient assessments, and coordinate complex care plans.
Market Knowledge:
Understanding federal, state, and local laws that govern home health and hospice services is vital.
Understanding federal, state, and local laws that govern home health and hospice services is vital.
Flexible work from home options available.
Caregivers are at the heart of what we do
Are you a kind, caring individual who wants to make a difference in the life of a senior? We’re more than just home care, we provide companionship and dependability.
You love people. You put others' needs first.
You live by our purpose of Making Lives Better®
Our caregivers are our lifeblood. We wouldn’t be able to make a million lives better if it weren’t for the incredible people working together with a shared passion and purpose. It’s how we help our clients stay happier and healthier.
Our People Promise:
You love coming to work.
You are treated with kindness, and have found belonging at Nurse Next Door. You have strong relationships with your clients, your coworkers and your leader. You are committed to your job, and have flexibility in how you manage your time. You see the possibility of Caregiving as a career, and your leader is helping you achieve this.
You are appreciated for the work you put in, and given the freedom to care for your clients the way you would care for your mom or dad. You feel engaged and want to make lives better — and you’re having fun along the way.
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