Benefits:

Flexible schedule
Training & development

Community Health Worker (CHW) – Case Manager

Program: Children & Pregnant Women (C.A.R.E.S.)
Location: Dallas–Fort Worth (DFW), Texas
Work Model: Primarily Remote (DFW Residency Required)
Position Type: Independent Contractor (1099)
Hours: Flexible | Day Shift Required

About AEIC Case Management

AEIC Case Management is a trusted provider of mental health and community-based support services across Texas. We are committed to empowering individuals and families—particularly children and pregnant women—by connecting them to essential healthcare and social service resources. Our mission is grounded in advocacy, education, and whole-person care.

Job Summary

AEIC Case Management is seeking certified Community Health Workers (CHWs) to serve as Case Managers within the Children & Pregnant Women (C.A.R.E.S.) program. CHWs provide Medicaid-compliant case management services focused on care coordination, resource navigation, client education, and advocacy.

This is a primarily remote position; however, staff must reside in the Dallas–Fort Worth (DFW) area, possess strong knowledge of local community resources, and be available for community-based activities as needed.

Important Notice:
Hiring does not result in immediate client assignment. CHWs may not begin seeing clients or billing for services until all required HHSC/TMHP and Managed Care Organization (MCO) contracting is fully completed and approved.

Required CHW Qualifications & Certifications

Applicants must meet all Community Health Worker requirements below:

Must be a Texas HHSC-approved Community Health Worker (CHW)
Must submit:
- CHW Certification Number
- Certification Expiration Date
  - Certification must be current and not exceed two (2) years from the date of CHW enrollment
Must maintain CHW certification in good standing throughout the contract term
Must attest to completion of HIPAA training and comply with all confidentiality requirements

Key Responsibilities

Conduct initial and ongoing assessments for children and pregnant women enrolled in the C.A.R.E.S. program
Develop individualized, client-centered service plans in collaboration with clients and families
Coordinate access to healthcare services, including:
- Medical, dental, and behavioral health care
- Prenatal and postpartum services
Connect clients to DFW-area community resources, including housing, transportation, food assistance, childcare, and educational supports
Advocate on behalf of clients to ensure timely access to services and benefits
Monitor client progress and reassess needs regularly, updating service plans as required
Provide client education on prenatal care, parenting, wellness, and available community resources
Maintain accurate, timely, and Medicaid-compliant documentation in the agency’s EHR system
Collaborate with interdisciplinary teams, providers, and community partners
Participate in required meetings, trainings, and quality improvement initiatives
Maintain ethical standards, professional boundaries, and strict confidentiality at all times

Additional Position Requirements

Must live in the Dallas–Fort Worth (DFW) area
Strong working knowledge of local DFW community resources
Ability to work independently in a remote environment
Strong organizational, time-management, and communication skills
Proficiency in Microsoft Office and electronic documentation systems
Bilingual (English/Spanish) preferred – incentive available

Insurance, Contracting & Compliance Requirements

Ability to obtain and maintain professional liability insurance (required for all AEIC independent contractors)
Employment is contingent upon:
- Successful HHSC/TMHP contracting
- Contracting with at least two (2) Managed Care Organizations (MCOs)
Contractors may not provide billable services until all contracting is finalized and approved

Contractors may participate in non-client-facing activities and the Lead Source Split Incentive Program while awaiting full contracting approval.

License & Logistics

Valid Driver’s License (Required)
Valid Auto Insurance (Required)
Willingness to travel locally within DFW as needed (up to 50% preferred)

Why Join AEIC Case Management?

Competitive pay and incentive opportunities
Flexible scheduling
Primarily remote work model
Supportive leadership and structured onboarding
Opportunity to make a meaningful impact on children, pregnant women, and families in the DFW community

This is a remote position.

Compensation: $30.00 per hour

AEIC Case Management LLC is a Texas-based agency providing compassionate, client-centered support for children, pregnant women, adults with mental health needs, and Medicare clients. We offer comprehensive case management, psychosocial services, behavioral health support, and resource navigation to help families access the care they need. Our team is dedicated to empowering clients through advocacy, education, and personalized service plans that promote stability, wellness, and long-term success.

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Do you currently hold a valid Texas DSHS Community Health Worker (CHW) Certification that does not expire within the next two years?*

This position requires you to be in the area in case of in-person client meeting request. Are you able to meet them in-person*

Do you have at least 1 year of experience working as a Community Health Worker, case manager, or in a similar health or social services role?*

Do you have experience serving older adults, adults with chronic conditions, or vulnerable populations facing barriers with transportation, food, housing, or medical access?*

Our employment process requires a drug screen. Are you willing to proceed with this application?*

Are you familiar with HIPAA privacy standards and maintaining confidential client information?*

Do you have reliable transportation to and from work? *

Our employment process requires an in-depth background investigation verifying clear criminal history. Are you willing to proceed with this application?*

Are you at least 18 years old?*

Highest level of education*

Are you CPR/AED certified?*

Do you have professional liability insurance and if not are you willing to purchase liability insurance as an independent contractor?*

Do you hold a valid driver’s license?*

Are you comfortable with computers, email, using the internet, and learning new computer programs?*

Are you legally authorized to work in the US?*

How would you define customer satisfaction?*

Are you a bilingual Spanish speaker?*

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