Business Analyst
Full Time • Hybrid - US
Replies within 24 hours
Job Title: Business Analyst (Child Welfare Systems)
Job Code: PA 802319
Client: Commonwealth of Pennsylvania – DHS (OCYF)
Location: Harrisburg, PA (Hybrid – 2 days onsite/week)
Duration: Contract until 12/31/2026
Job Code: PA 802319
Client: Commonwealth of Pennsylvania – DHS (OCYF)
Location: Harrisburg, PA (Hybrid – 2 days onsite/week)
Duration: Contract until 12/31/2026
Position Overview
The Commonwealth of Pennsylvania is seeking a highly skilled Business Analyst to support IT system development, maintenance, and transition to a new statewide Child Welfare Case Management (CW CM) system. This role involves working closely with stakeholders, managing requirements, and ensuring successful implementation of system enhancements and modernization initiatives.
Key Responsibilities
- Gather, analyze, and document business, functional, and user requirements
- Support IT systems including CWIS, AFCARS reporting, and Title IV-E systems
- Assist in transition to the Child Welfare Case Management (CW CM) system
- Manage defects, change requests, and system enhancements
- Track project progress, timelines, and deliverables
- Provide status reporting and ensure compliance with state and federal requirements
- Support User Acceptance Testing (UAT), deployment, and issue resolution
- Perform data quality analysis and compliance tracking
- Collaborate with stakeholders, SMEs, and cross-functional teams
- Facilitate meetings, workshops, and presentations
- Support end users and resolve business and technical issues
- Maintain documentation using Microsoft tools and systems such as TFS, Azure DevOps, MTM, ServiceNow
Required Skills & Experience
- 7+ years of experience in:
- Business Analysis and requirements development
- SDLC processes with focus on requirements and UAT
- Strong knowledge of business analysis principles and techniques
- Experience supporting system development, testing, and deployment
- Strong communication, analytical, and problem-solving skills
- Ability to manage multiple priorities and stakeholders
- Proficiency in Microsoft tools (Excel, Word, PowerPoint, Outlook)
Preferred Qualifications
- Experience in Child Welfare or Human Services domain
- IIBA certification (preferred)
- Experience with Azure DevOps, TFS, ServiceNow, or similar tools
Primary Skills
Business Analysis, Requirements Gathering, SDLC, UAT, Azure DevOps, TFS, ServiceNow, Data Quality, Child Welfare Systems
Flexible work from home options available.
About SR International INC.
SR International has been a leading name among the IT consulting companies with offices in US and India. For past 16 years, our industry experience and domain knowledge have enabled us to provide innovative solutions to our customers.
Who We Are
Who We Are
We Are Leading IT Based Solution Providers
Today, the world of business information represents the realization of our collective efforts toward improving the future. Held only by the limits of our imagination, the business world is accelerating at an ever-increasing pace. Imagine a better way of doing business, of implementing the perfect software, of refining practice or business integration. All it takes are benchmark standards in service, support, and technical know-how, which have been our bread and butter.
Our Vision.
Our Vision.
Established in 2002, SR International Inc is one of the fastest growing and reputed provider of Information Technology Services and Solutions in the USA. Since our inception, we have been a trusted IT partner for our clients. We take pride in our highly skilled IT Resources and unique engagement model. We have been consistently delivering on our promises as a high-performance team. Our expertise in Cloud Computing, Mobility, Web Technologies, ERP and CRM are second to none. Our industry-leading flagship product iMathSmart is re-defining math learning experience for school students.
Career At SR International
At SR International, we treat our consultants like family. Our business and our reputation have been built and maintained by quality resources working onboard, so it’s important for us to maintain the quality resource pool.
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