Benefits:

Competitive salary

Location
Austin, TX

Experience Level
Senior Level (8 or more years of experience)

Role Overview
The Senior PeopleSoft HCM Time & Labor Consultant provides highly advanced functional configuration, technical support, and consultative services for a statewide Enterprise Resource Planning (ERP) platform (PeopleSoft HCM version 9.2). This role focuses on supporting the Time and Labor (T&L) module, implementing Fluid timesheet functionality, administering system configurations, and coordinating technical operations (SQR, SQL, Integration Broker) to ensure secure, efficient, and accessible enterprise-level processing.

Key Responsibilities
Time & Labor Configuration & Fluid Support

Configure and support PeopleSoft HCM Time & Labor (T&L) module components including TRCs, Programs, Workgroups, ORCs, Task Profiles, Task Groups, Schedules, Value Lists, Security Groups, and Rules/Rule Programs.
Plan, configure, and maintain Fluid timesheet functionality, including security roles, integrations, testing, change management, and ongoing system maintenance.
Support complex T&L batch jobs (such as batch scheduling platforms) and resolve processing issues or failures.

Technical Tools & Integrations

Utilize PeopleSoft developer tools (Application Designer, Integration Broker) to manage fields, records, pages, components, and web services (REST/SOAP integrations).
Develop, customize, and maintain reports and data outputs using SQR, BI Publisher, SQL, and other business intelligence platforms.
Leverage administrative and lifecycle tools, including PeopleSoft Update Manager (PUM), Change Assistant, Fluid UI, and Elasticsearch/Search Framework.

Functional Support & Operations

Act as a primary point of contact to provide Level 2 Service Desk support, managing complex ticket troubleshooting and resolving functional system issues.
Lead the functional design phase, creating Functional Design Documents (FDDs) and executing system modifications using features like Page and Field Configurator, Drop Zones, and Event Mapping.
Coordinate cyclic and fiscal year-end processes, including sick leave conversions, T&L leave liability processing, and emergency leave reporting.
Align operations with ITIL frameworks, actively participating in Major Incident Management (MIM) processes, Disaster Recovery, and system upgrade testing.

Governance, Audits, & Compliance

Maintain enterprise system security, enforcing multi-tenancy requirements, NIST standards, and data integrity parameters.
Ensure all digital deliverables, interfaces, and documentation comply with WCAG 2.1 accessibility standards.
Coordinate and gather documentation in support of annual audits (such as SOC-1 attestation), open records requests, and compliance assessments.
Provide structured cross-training to junior analysts and comprehensive functional training to agency end-users.

Required Qualifications

8 or more years of experience creating strategic system roadmaps, combining functional insights and cross-functional planning.
8 or more years of experience supporting and configuring the Time and Labor module in PeopleSoft HCM version 9.2.
8 or more years of hands-on experience utilizing PeopleSoft developer and reporting tools, including Application Designer, Integration Broker, SQR, SQL, and BI Publisher.
8 or more years of experience configuring, running, and troubleshooting batch jobs within automated scheduling tools.
8 or more years of experience coordinating large-scale, statewide fiscal year-end processing and legislative mandate integrations.
8 or more years of experience managing security standards, NIST guidelines, and multi-tenancy architectures within a shared enterprise instance.
8 or more years of experience preparing digital deliverables and materials in compliance with WCAG 2.1 accessibility standards.
8 or more years of experience facilitating disaster recovery exercises, managing technical audits (such as SOC-1), and preparing executive-level presentations.
5 or more years of experience as a subject matter expert in designing, implementing, and supporting PeopleSoft Fluid timesheet functionality.
5 or more years of experience using PeopleSoft administrative tools (PUM, Change Assistant, Fluid UI, and Elasticsearch).
3 or more years of experience working within ITIL frameworks for IT service and asset management.

Preferred Qualifications

10 or more years of experience performing functional project management activities for statewide ERP programs.
8 or more years of experience supporting public sector environments, directly assisting a large network (30 or more) of state government agencies.
8 or more years of experience providing Tier 2 Service Desk support in coordination with a Tier 3 managed services vendor.
8 or more years of experience executing SQL scripts and database synchronization activities across legacy and modern enterprise systems.

Core Skills & Attributes

Strong problem-solving, analytical, and troubleshooting capabilities for complex technical and functional issues.
Excellent communication and collaboration skills to bridge technical analysts, policy personnel, business users, and third-party vendors.
High-level initiative to work independently with minimal supervision under established processes.
Commitment to continuous learning, including participating in professional training and cross-training team members.

Flexible work from home options available.

Established in 2004, Smart Tech Skills is a top technology and professional services firm specializing in innovative technologies.

Headquartered in Marlborough, MA, the company effectively addresses clients’ technology needs nationwide, making advanced technology management easier.

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