Front Desk Receptionist/Scheduler
Ahwatukee
Front Desk Receptionist/Scheduler
Part Time • Ahwatukee
New Horizon Therapy is looking for someone who has some experience with scheduling and front desk work 3 days a week (M-W 8:45-6). New Horizon Therapy does both Occupational Therapy and Speech Therapy with pediatrics.
www.newhorizontherapyaz.com
We are looking for a pleasant and friendly Front Desk Representative to join our team! As a Front Desk Representative, you will be responsible for different receptionist and clerical duties at our office. You will be the first contact with the clients, and are responsible for making a good impression and improving the company reputation.
As the front-line-employee, your role will be extremely important for improving client experience and satisfaction. Your goal should always be to make our guests feel comfortable and satisfied while in our office. Some duties include answering client questions, offering client support, guiding and advising clients, keeping the front office clean and representative, following the agendas and scripts and helping with billing as needed.
Front Desk/Receptionist/Scheduling Duties and Responsibilities
We are looking for a pleasant and friendly Front Desk Representative to join our team! As a Front Desk Representative, you will be responsible for different receptionist and clerical duties at our office. You will be the first contact with the clients, and are responsible for making a good impression and improving the company reputation.
As the front-line-employee, your role will be extremely important for improving client experience and satisfaction. Your goal should always be to make our guests feel comfortable and satisfied while in our office. Some duties include answering client questions, offering client support, guiding and advising clients, keeping the front office clean and representative, following the agendas and scripts and helping with billing as needed.
Front Desk/Receptionist/Scheduling Duties and Responsibilities
- Answering phones (checking messages and returning missed calls)
- Scheduling
- Taking pictures of new client
- Scanning-uploading patient records
- Checking/ following up on INFO email
- Sending out intakes on Intake Q
- Following up on Intakes and Intake Q that have not been completed
- Managing referrals and getting them scheduled
- Creating patient files
- Taking payments and posting to the appropriate chart
- Checks insurance on Intake Q clients (Ahcccs plans only)
- Calling non-confirmed therapy and evaluation appointments
- Following up on no-show and/or canceled appointments
- Faxing medical providers (copy of evals) and other agencies when appropriate
- Communicating with both therapists and families when therapist is out of the office
- Getting supply list ready at the end of the month
- Maintaining the reception area organized and clean
- Other general office duties as needed
Compensation: $20.00 - $22.00 per hour
Our Mission
New Horizon Therapy is a speech, language, and occupational therapy practice with a focus on helping children and adults to achieve their optimal potential. Our dedicated team of highly qualified therapists provide evidence-based practices that empower individuals of all ages; strengthening family support and building confidence as they achieve!
Our Vision
Armida Carr, a certified bilingual speech language pathologist, is the visionary behind New Horizon Therapy. We believe in making the world a more expressive, articulate (and fun!) place to shine, one patient at a time.
Our Vision
Armida Carr, a certified bilingual speech language pathologist, is the visionary behind New Horizon Therapy. We believe in making the world a more expressive, articulate (and fun!) place to shine, one patient at a time.
Our Team
At New Horizon Therapy, our goal is to empower patients to meet their full potential. We offer speech and language therapy for children and adults plus occupational therapy, orofacial myofunctional therapy, dyslexia assessment and treatment, social skills, feeding therapy, and telehealth options to the children and adolescents of the Southeast Valley and surrounding areas.
Led by Armida Carr, M.S., CCC-SLP, our team of seasoned professionals provide individualized services that will foster positive communication experiences, enrich family relationships, and achieve healthy child development and adult rehabilitation. We believe our families are just as much a part of the therapy process as our staff.
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