Restaurant Service Supervisor
HUMBLE
Restaurant Service Supervisor
Full Time • HUMBLE
Benefits:
- Bonus based on performance
- Paid time off
- Competitive salary
- Employee discounts
- Flexible schedule
- Free food & snacks
- Opportunity for advancement
- Training & development
Benefits/Perks
- Flexible Scheduling
- Career Advancement Opportunities
- Competitive Compensation
Job Summary
We are looking for a customer-focused Guest Service Supervisor to join our team! As the Guest Service Supervisor, you will greet customers as they arrive, assist them with checking in and out, and handle front desk operations. You will also ensure that the front desk staff you supervise provide guests with exceptional customer service and a positive experience with our hotel.
The ideal candidate has previous hospitality experience, a knack for building rapport with guests, and a passion for providing exceptional customer service.
Responsibilities:
- Supervise front desk staff
- Respond to guest concerns and resolve them appropriately
- Coordinate with other departments within the hotel to ensure guest satisfaction
- Anticipate the needs of guests and build rapport
- Uphold the highest standards of cleanliness, sanitation, safety, and conduct
- Maintain accurate records of registration and payment information
Qualifications:
- High school diploma/GED required
- Familiarity with hospitality industry standards
- Knowledge of front desk operations and procedures
- Proficient in English; knowledge of other languages is a plus
- Ability to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations
- Ability to demonstrate genuine care for customers and employees
- Ability to work in a fast-paced environment
Compensation: $19.00 - $26.00 per hour
Nestled in the heart of Humble, TX, Batters and Brunch exudes warmth and welcomes guests with open arms. With its cozy atmosphere, friendly staff, and a menu bursting with mouthwatering dishes, it's the perfect place to unwind and savor a delightful meal. Our diverse menu caters to every palate, whether you're looking for a leisurely dinner with loved ones, a quick lunch catch-up with friends, or a solo meal at the bar. Batters and Brunch offers a relaxed setting where laughter flows as freely as the conversation. Come as you are, and leave with a satisfied heart, a full stomach, and a smile.
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