Motor Sports Service Manager
OWEN MOTOR SPORTS - CHARLESTON
Motor Sports Service Manager
Full Time • OWEN MOTOR SPORTS - CHARLESTON
Benefits:
- SIMPLE IRA
- Competitive salary
- Dental insurance
- Employee discounts
- Health insurance
- Training & development
- Vision insurance
About the Role:
Owen Motor Group Inc is looking for a driven and experienced Motor Sports Service Manager to lead our service department in Charleston, IL. This is an exciting opportunity to take the wheel of a dynamic team in a fast-paced powersports environment where passion for motorsports meets exceptional customer service. If you thrive in a high-energy shop and love what you do, we want to hear from you!
Responsibilities:
- Oversee daily service department operations including scheduling, workflow, and technician productivity
- Manage and mentor service technicians and advisors to ensure quality repairs and customer satisfaction
- Coordinate powersports vehicle diagnostics, maintenance, and repair services efficiently
- Monitor service department KPIs, labor rates, and profitability goals
- Handle customer escalations and ensure a top-tier service experience from write-up to delivery
- Maintain compliance with manufacturer warranty procedures and service standards
- Order and manage parts inventory to support timely repair completion
Requirements:
- Proven experience as a Service Manager or Service Advisor in a motorsports, powersports, or automotive dealership
- Strong knowledge of motorcycles, ATVs, UTVs, or related powersports equipment
- Excellent leadership and team management skills
- Ability to read and interpret technical service manuals and warranty documentation
- Strong customer service and communication skills
- Proficiency with dealer management software (DMS) preferred
- Valid driver's license required; relevant certifications a plus
- Able to work Saturdays
About Us:
Owen Motor Group Inc has been a trusted name in the Charleston, IL community, delivering quality vehicles and exceptional service to motorsports enthusiasts across the region. Our customers keep coming back because of our knowledgeable staff, honest service, and genuine love for all things powersports. We foster a team culture where employees are valued, supported, and encouraged to grow alongside the business.
Compensation: $60,000.00 - $70,000.00 per year
Employment Opportunities
At Owen Motor Group, we’re more than just a dealership - we’re a community - built on integrity, teamwork, and innovation. We’re looking for motivated individuals who are passionate about redefining the automotive industry.
Why Choose Owen Motor Group?
- Career Development : Ongoing training, mentorship, and growth opportunities.
- Recognition : Your contributions matter - and they’re celebrated.
- Inclusive Culture : Work in a supportive environment where every voice is valued.
- Supportive Environment : Fun, team-oriented environment, with an open-door policy between managers and their teams.
A Day in the Life at Owen Motor Group?
- No two days are alike - and that’s what makes it exciting!
- You’ll kick things off with a quick huddle to celebrate wins and set the day’s goals.
- Then it’s all about helping people - whether that’s guiding a customer to their perfect ride, teaming up with coworkers to solve challenges, or keeping things running smoothly behind the scenes.
- The pace is fast, the energy is high, and there’s always something new to learn.
- Best part? You’re surrounded by a team that has your back and celebrates your successes alongside you.
Here you’re not just starting a job - you’re building a career. Whether you’re interested in Sales, Service, Finance, Administration, and more, we’ve got a place for you!
Ready to drive your career? Explore our current opportunities and Keep Goin with Owen!
Ready to drive your career? Explore our current opportunities and Keep Goin with Owen!
(if you already have a resume on Indeed)
Or apply here.
